What is HawkSearch?
HawkSearch is a feature rich, results based, leading search engine product that consistently provides a relevant, personalized search experience for everyone. Our cutting edge technology offers powerful tools for marketers, merchandisers and developers alike. Hawksearch can help you greatly increase conversion rates and help turn visitors into loyal customers.
Company Details
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Get AssistanceHawkSearch Ratings
Real user data aggregated to summarize the product performance and customer experience.
88 Likeliness to Recommend
100 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HawkSearch?
Pros
- Trustworthy
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Network Awareness
Synonyms and Stemming
User interface for search/retrieval
Advanced/Faceted search
Results Sorting
Multi Format Support
Content Analytics
Content Aggregation
Search Query Parsers
AI/Machine Learning
Audio and Video Analytics
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Breadth of Features
Ease of IT Administration
Business Value Created
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of Customization
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HawkSearch Reviews
- Role: Information Technology
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Feb 2024
Positive overall experience, but pricey.
Likeliness to Recommend
Pros
- Respectful
- Performance Enhancing
- Enables Productivity
- Trustworthy
Nick C.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jan 2024
Game changing capabilities for self-administration
Likeliness to Recommend
What differentiates HawkSearch from other similar products?
For me it's familiarity and ease of use. For the most part, we are focused on continuous improvement of results in the face of sometimes inadequate product data completeness or quality.
What is your favorite aspect of this product?
Turnkey tools that make day-to-day improvement requests simple and quick.
What do you dislike most about this product?
Reporting is not dynamic enough. I'd like to see more analytics-style reporting where I can combine terms with clicks/KPIs.
What recommendations would you give to someone considering this product?
Bridgeline has been a very reasonable business partner and provides good expertise for resolving some of the stickier issues with our data and with the search results. The feature set is growing, but focusing on a ground up approach and plenty of runway allows for familiarity with the turnkey tools to grow.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity