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Huntress Managed Security Platform Logo Award Winner Product Badge
Huntress Managed Security Platform Logo Award Winner Product Badge
Huntress Labs Inc

Huntress Managed Security Platform

Composite Score
8.4 /10
CX Score
8.4 /10
Category
Huntress Managed Security Platform
8.4 /10

What is Huntress Managed Security Platform?

The Huntress Managed Security Platform quickly deploy and manage real-time protection for endpoints, email, and employees - all from a single dashboard. Protecting endpoints and Microsoft 365 identities doesn’t happen magically. See the features and services that act as our platform’s foundation.

Company Details


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Awards & Recognition

Huntress Managed Security Platform won the following awards in the Managed Detection & Response category

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Huntress Managed Security Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Huntress Managed Security Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Huntress Managed Security Platform?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 90

Incident Management

95

Proactive Threat Hunting

94

Real-Time Threat and Anomaly Detection

94

Threat Intelligence

94

24/7/365 Security Monitoring

93

Prevention

92

Technology Management

88

Risk Scoring & Remediation Act

88

Standardized Playbooks

87

Use of the MITRE ATT&CK Framework

87

Use of ML

87

Vendor Capability Ratings

Average 85

Vendor Support

91

Quality of Features

90

Business Value Created

89

Ease of IT Administration

87

Ease of Implementation

87

Usability and Intuitiveness

86

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Breadth of Features

81

Ease of Data Integration

81

Ease of Customization

74

Huntress Managed Security Platform Reviews

Julio Cesar L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

It's super easy to use, Reports are friendly.

Likeliness to Recommend

10 /10

What differentiates Huntress Managed Security Platform from other similar products?

Huntress is easier to use than other AVs. The deployment can be done in less than 1 minutes You can use a "1-time remediation click" to remediate the threats. The support team is 24/7 and they have a chat online. They always helped me with any question or issue.

What is your favorite aspect of this product?

Easy deployment and use.

What do you dislike most about this product?

This product is not fully compatible with some legacy Windows OS versions and some macOS versions

What recommendations would you give to someone considering this product?

creation of custom reports.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Khaoula H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Huntress MDR is a good choice for SMBs

Likeliness to Recommend

6 /10

What differentiates Huntress Managed Security Platform from other similar products?

Huntress MDR is a good choice for SMBs looking for a managed detection and response service. It offers robust threat detection and response capabilities with the added benefit of expert support. However, larger organizations with more complex needs might need to consider additional or complementary solutions.

What is your favorite aspect of this product?

Peace of Mind: With continuous monitoring and expert analysis, organizations can be more confident that threats will be detected and managed promptly.Cost-Effective: Huntress MDR provides enterprise-level security without the need for an in-house security team, which can be cost-prohibitive for many organizations.

What do you dislike most about this product?

Dependence on External Support: While Huntress provides excellent support, organizations are dependent on an external team for incident response, which might not be ideal for all scenarios.

What recommendations would you give to someone considering this product?

Focus on SMBs: Huntress is particularly well-suited for small to medium-sized businesses (SMBs). Larger enterprises might require more customization and scalability options.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service

Dave C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Unique in the space, fantastic company

Likeliness to Recommend

10 /10

What differentiates Huntress Managed Security Platform from other similar products?

As a persistent threat hunting tool, Huntress has some of the best people and technology in the industry. They're not an AV product, they're in a space not currently occupied by any other direct competitors

What is your favorite aspect of this product?

The management and integration with Microsoft Defender and the addition of M365 monitoring has been fantastic. The huntress team cares deeply for the industry generally, watching them help and support non customers in the 2021 kaseya breach sold me on the organization. They truly care about not only their customers but the security of the MSP world as a whole. They're constantly giving back to the community, not just their paid customer base.

What do you dislike most about this product?

I really don't have much - it could be easier to trigger a manual review of an endpoint (a button VS opening a ticket) but that's about it.

What recommendations would you give to someone considering this product?

Consider it in light of the rest of your technology stack - any introduction of a security product has implications beyond only the solution you're attempting to implement

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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