What is iFax?
iFax allows you to send and receive faxes online from any device, as easily as sending an email, and far more securely.
Company Details
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Get AssistanceiFax Ratings
Real user data aggregated to summarize the product performance and customer experience.
96 Likeliness to Recommend
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love iFax?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Inbound Fax Acceptance
Content Management
Outbound Fax Transmission
Multi-Page Support
Multi-Sourced Fax
Optical Character Recognition
Vendor Capability Ratings
Ease of IT Administration
Availability and Quality of Training
Ease of Data Integration
Ease of Implementation
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Breadth of Features
Usability and Intuitiveness
Quality of Features
Vendor Support
iFax Reviews
Nandia M.
- Role: Sales Marketing
- Industry: Construction
- Involvement: End User of Application
Submitted Oct 2022
My Experience With iFax
Likeliness to Recommend
What differentiates iFax from other similar products?
What makes iFax great is the fact that it is secure and comes with document management features. It makes sending faxes effortless.
What is your favorite aspect of this product?
I like that iFax is fast The software is very secure The software us very effective when it comes to sending faxes online.
What do you dislike most about this product?
No negative energy with iFax. It has always worked.
What recommendations would you give to someone considering this product?
I recommend iFax or business faxing because it has worked successfully ever since deployment.
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Inspires Innovation
Sophie p.
- Role: Industry Specific Role
- Industry: Apparel
- Involvement: End User of Application
Submitted Sep 2022
iFax Review.
Likeliness to Recommend
What differentiates iFax from other similar products?
It has good customer support. It is user friendly. It has clean interface.
What is your favorite aspect of this product?
User friendly. Good customer service.
What do you dislike most about this product?
Costly to develop.
What recommendations would you give to someone considering this product?
I would recommend others to use this product.
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Effective Service
William r.
- Role: Industry Specific Role
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2022
Ifax Review.
Likeliness to Recommend
What differentiates iFax from other similar products?
It has good customer support. It has clean interface. It is cost effective.
What is your favorite aspect of this product?
Good customer service. Cost effective User friendly. It is very reliable.
What do you dislike most about this product?
No dislike at the moment.
What recommendations would you give to someone considering this product?
I would recommend this product to others.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features