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iFax Logo
iFax Logo
Amplify Ventures Ltd.

iFax

Composite Score
8.0 /10
CX Score
8.1 /10
Category
iFax
8.0 /10

What is iFax?

iFax allows you to send and receive faxes online from any device, as easily as sending an email, and far more securely.

Company Details


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iFax Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

97 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love iFax?

0% Negative
0% Neutral
100% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 90

Inbound Fax Acceptance

94

Content Management

91

Outbound Fax Transmission

89

Multi-Page Support

88

Multi-Sourced Fax

88

Optical Character Recognition

87

Vendor Capability Ratings

Average 95

Ease of IT Administration

100

Availability and Quality of Training

97

Ease of Data Integration

97

Ease of Implementation

97

Ease of Customization

96

Business Value Created

94

Product Strategy and Rate of Improvement

94

Breadth of Features

94

Usability and Intuitiveness

94

Quality of Features

92

Vendor Support

85

iFax Reviews

Nandia M.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

My Experience With iFax

Likeliness to Recommend

10 /10

What differentiates iFax from other similar products?

What makes iFax great is the fact that it is secure and comes with document management features. It makes sending faxes effortless.

What is your favorite aspect of this product?

I like that iFax is fast The software is very secure The software us very effective when it comes to sending faxes online.

What do you dislike most about this product?

No negative energy with iFax. It has always worked.

What recommendations would you give to someone considering this product?

I recommend iFax or business faxing because it has worked successfully ever since deployment.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

Sophie p.

  • Role: Industry Specific Role
  • Industry: Apparel
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

iFax Review.

Likeliness to Recommend

10 /10

What differentiates iFax from other similar products?

It has good customer support. It is user friendly. It has clean interface.

What is your favorite aspect of this product?

User friendly. Good customer service.

What do you dislike most about this product?

Costly to develop.

What recommendations would you give to someone considering this product?

I would recommend others to use this product.

Pros

  • Reliable
  • Performance Enhancing
  • Efficient Service
  • Effective Service

William r.

  • Role: Industry Specific Role
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Ifax Review.

Likeliness to Recommend

9 /10

What differentiates iFax from other similar products?

It has good customer support. It has clean interface. It is cost effective.

What is your favorite aspect of this product?

Good customer service. Cost effective User friendly. It is very reliable.

What do you dislike most about this product?

No dislike at the moment.

What recommendations would you give to someone considering this product?

I would recommend this product to others.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features
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