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What is Instana?
Monitor any application, service, or request with Instana Application Performance Monitoring.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
96 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Instana?
Pros
- Trustworthy
- Acts with Integrity
- Enables Productivity
- Client Friendly Policies
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Transaction Request Performance
Cloud/On-Prem/Hybrid Deployment
Domain-Agnostic AI/ML
Enterprise Cloud Platform Support
Application Metric Reporting
Server Monitoring
Automated Diagnostics
Error Reporting
Application Request Tracing
Scalability
Application Discovery
Vendor Capability Ratings
Ease of IT Administration
Breadth of Features
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Vendor Support
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Instana Reviews
Ramiro L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Good APM tool with advanced monitoring
Likeliness to Recommend
What differentiates Instana from other similar products?
IBM Instana stores logs that can be read to investigate events and examine past data as a security information and event management (SIEM) system. To further improve control, my company connects it with Turbonomic, but it is compatible with other monitoring systems as well.
What is your favorite aspect of this product?
It is a highly adaptable instrument that allows for sophisticated monitoring through measurement of infrastructure and transportation, keeping us aware of our surroundings. It provides end-to-end monitoring, allowing us full control over the system under study.
What do you dislike most about this product?
The interfaces of most IBM products are very complex or require some getting used to; but once you do, you will be able to fully utilize its capabilities.
What recommendations would you give to someone considering this product?
An excellent resource for proactive problem prediction in the context of advanced application performance monitoring.
Pros
- Reliable
- Efficient Service
- Acts with Integrity
- Transparent
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Krutarth D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Easy to use. Great product. Works as expected.
Likeliness to Recommend
What differentiates Instana from other similar products?
Three features or capabilities come to my mind that I believe differentiate Instana from other similar products. - Ease of implementation - Dashboards - Extensive details capturing
What is your favorite aspect of this product?
- To be able to trace a single request from Applications (Mobile, Web) to Services (Backend) end to end. - Detail-oriented dashboards - Easy to use and single-step integrations to enable Observability and Monitoring - Intuitiveness and ease of using the product
What do you dislike most about this product?
Not something that I dislike about the product but would be more of Mobile Application performance monitoring features like end-to-end user session capturing, performance monitoring dashboards, the ability to measure performance for Mobile apps etc.
What recommendations would you give to someone considering this product?
It's one of the most competitive products to use in this category considering the feature-set and capabilities it offers. If you're looking for end-to-end tracing and complete backend services observability integrations, I would highly recommend Instana. If you're looking for only client-side monitoring and observability, there are other better alternatives out there.
Pros
- Enables Productivity
- Respectful
- Helps Innovate
- Continually Improving Product
Mehdi K.
- Role: C-Level
- Industry: Recreation
- Involvement: IT Leader or Manager
Submitted Nov 2023
Performance, easy to use, but pricey
Likeliness to Recommend
What differentiates Instana from other similar products?
Instana is at the same level of the competition.
What is your favorite aspect of this product?
Instana dashboards are very good.
What do you dislike most about this product?
Price and sales team.
What recommendations would you give to someone considering this product?
Have a clear overview of the market before choosing.
Pros
- Trustworthy
- Client Friendly Policies
- Performance Enhancing
- Enables Productivity
Cons
- Commodity Features
- Less Efficient Service
- Vendor's Interest First