What is IRONSCALES?
IRONSCALES is the leader in AI-powered email security protecting over 15,000 global organizations from advanced phishing threats. As the pioneer of adaptive AI, we detect and remediate attacks like business email compromise (BEC), account takeovers (ATO), and zero-days that other solutions miss. By combining the power of AI and continuous human insights, we safeguard inboxes, unburden IT teams, and turn employees into a vital part of cyber defense across enterprises and managed service providers. IRONSCALES is headquartered in Atlanta, Georgia. To learn more, visit www.ironscales.com or follow us on X @IRONSCALES.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
Down
1
Since last award
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Up
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 100%
- Negotiation and Contract:
- 97%
- Conflict Resolution:
- 97%
- Strategy & Innovation:
- 98%
- Service Experience:
- 99%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+99 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love IRONSCALES?
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
O365 integration
Anti-Spoofing Protection
Phishing Protection
User Flagging of Suspicious Emails
Administrator Email Processing
Administrator Dashboard and Reporting
Malware Blocking
Bulk Remediation
Email Account Protection
End-User Warnings in Email Client Software
Data Loss Prevention
Vendor Capability Ratings
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Ease of Implementation
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Breadth of Features
Ease of Customization
IRONSCALES Videos
IRONSCALES: Email Security powered by AI and Human Insights
IRONSCALES Reviews
Cedric H.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted May 2025
Smart email protection platform
Likeliness to Recommend
What differentiates IRONSCALES from other similar products?
It is a unique email security platform that provides excellent threat detection services. The real-time threat intelligence provides efficient protection, which is a rarely available feature in other tools. Moreover, a human-driven reporting system makes it more effective.
What is your favorite aspect of this product?
Since I have been using IRONSCALES, it is performing perfectly. Its AI-powered threat detection is playing a significant role. I have seen accurate results in all its attempts. The integration with other tools is very easy and effective. What I like most about this tool is its user-friendly interface, which provides easy access to all its powerful features. The peace of mind I get from knowing that we are working in a safe environment and the security solution is not going to disappoint us.
What do you dislike most about this product?
It is the perfect cloud email security solution I have ever used. There are a lot of powerful features it provides, and all of them provide excellent services.
What recommendations would you give to someone considering this product?
It is a remarkable platform, you must give it a try. If your organization is facing email-based attacks, then this is the only tool that is going to provide you with a safe environment. Its AI is very effective, and that would play a vital role in detecting the issues.
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Respectful
Masai M.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Oct 2024
The Aggressive Nature of this App
Likeliness to Recommend
What differentiates IRONSCALES from other similar products?
The powerful email navigation option
What is your favorite aspect of this product?
The strategic partnership in managing security
What do you dislike most about this product?
The detailed analysis in safety studies
What recommendations would you give to someone considering this product?
The incident reporting from the app
Pros
- Enables Productivity
- Trustworthy
- Saves Time
- Respectful
Thomas B S.
- Role: Information Technology
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Sep 2024
Great Phishing Protection & Education
Likeliness to Recommend
What differentiates IRONSCALES from other similar products?
The integrated Phishing training, videos, and test emails.
What is your favorite aspect of this product?
The simplicity of working incidents and researching recurring issues.
What do you dislike most about this product?
The investigation features can be a bit unclear & I really wish there was an option to see a snapshot of attachments when investigating incidents.
What recommendations would you give to someone considering this product?
Test it out, Look through the scan-back email incidents and get a feel for just how vulnerable you are & how close you are to being taken advantage of. This sort of protection has been invaluable as we've seen many direct targeted attacks that were tagged & prevented through Ironscales.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
