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Jiminny Logo
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Jiminny

Jiminny

Composite Score
7.4 /10
CX Score
7.8 /10
Category
Jiminny
7.4 /10

What is Jiminny?

Jiminny is a revenue intelligence platform that provides insights into performance with actionable data to help reps grow. Jiminny captures & analyzes your customer interactions to provide you with critical go-to-market insights. Use conversation intelligence to build smarter sales teams so you can win more deals.

Company Details


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Awards & Recognition

Jiminny won the following awards in the Conversation Intelligence category

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Jiminny Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jiminny.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jiminny?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Feature Ratings

Average 78

Application Integration

85

Role-Based Access

84

Manager Annotation and Feedback

83

Call Analytics

81

Call Recording

81

Conversation Coaching

79

Mobile Support

78

Artificial Intelligence Engine

78

Dashboards and Reporting

77

Pipeline Visibility

76

Audio Transcription

71

Vendor Capability Ratings

Average 83

Vendor Support

89

Ease of IT Administration

87

Ease of Data Integration

84

Breadth of Features

84

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

83

Ease of Implementation

83

Quality of Features

82

Ease of Customization

81

Business Value Created

80

Availability and Quality of Training

79

Jiminny Screenshots

Jiminny Downloads

Jiminny Videos

Jiminny Reviews

Joshua M.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Fantastic tool that helps you close more deals

Likeliness to Recommend

9 /10

What differentiates Jiminny from other similar products?

Usability, completeness of features

What is your favorite aspect of this product?

definitely the call breakdown

What do you dislike most about this product?

some limitations, nothing too big really. Transcripts are a bit unreliable at times

What recommendations would you give to someone considering this product?

do have a look into it and ask for a demo to see the full picture

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Olga D.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Stellar product and customer success!

Likeliness to Recommend

10 /10

What differentiates Jiminny from other similar products?

I didn't use similar products.

What is your favorite aspect of this product?

Customer success and customer enablement teams who inspire and help to benefit from the product to its fullest!

What do you dislike most about this product?

Nothing that I dislike most

What recommendations would you give to someone considering this product?

Go for it; even if the product doesn't have some features that more developed products have, the team's personalized approach will make up for it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tom C.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Jiminny is a awesome tool

Likeliness to Recommend

8 /10

What differentiates Jiminny from other similar products?

Jiminny's vast range of features beyond just simply recording call transcripts is what makes this tool stand out from the crowd.

What is your favorite aspect of this product?

I love the visibility Jiminny gives our sales rep in terms of reviewing their own performance but also for new starters. New starters have a wealth of content to be able to analyse and aid them in hitting the ground running.

What do you dislike most about this product?

Like anything Jiminny comes at a price, that would be my only issue.

What recommendations would you give to someone considering this product?

Make sure you get the most out of Jiminny and dont settle by just utilising its recording functionality

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy
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