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Jiminny

Jiminny

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Jiminny
8.2 /10

What is Jiminny?

Jiminny is a revenue intelligence platform that provides insights into performance with actionable data to help reps grow. Jiminny captures & analyzes your customer interactions to provide you with critical go-to-market insights. Use conversation intelligence to build smarter sales teams so you can win more deals.

Company Details


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Awards & Recognition

Jiminny won the following awards in the Conversation Intelligence category

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Jiminny Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jiminny.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jiminny?

0% Negative
0% Neutral
100% Positive

Pros

  • Inspires Innovation
  • Reliable
  • Security Protects
  • Enables Productivity

Feature Ratings

Average 77

Call Recording

81

Call Analytics

80

Application Integration

78

Conversation Coaching

77

Artificial Intelligence Engine

77

Role-Based Access

77

Dashboards and Reporting

76

Pipeline Visibility

75

Mobile Support

75

Manager Annotation and Feedback

74

Audio Transcription

73

Vendor Capability Ratings

Average 78

Breadth of Features

82

Business Value Created

81

Ease of Implementation

81

Quality of Features

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

78

Ease of IT Administration

77

Usability and Intuitiveness

76

Vendor Support

74

Ease of Customization

74

Availability and Quality of Training

72

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Jiminny Reviews

Shubham S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Efficient software- User Friendly

Likeliness to Recommend

9 /10

What differentiates Jiminny from other similar products?

Jiminny Stands out from other similar products majorly due to its features like- coaching capabilities, call recordings, screen share, customer support

What is your favorite aspect of this product?

talking with customers, adjusting talk tracks, AI call summary. We are able to share our calls it also helps when someone has left the company and I can quickly go in and listen to their conversation

What do you dislike most about this product?

As such nothing to dislike.

What recommendations would you give to someone considering this product?

I find the toll is very useful and has all the features that needed- so not any recommendation. If possible to try to provide customer support in more efficient way

Pros

  • Trustworthy
  • Caring
  • Fair
  • Performance Enhancing

Cons

  • Inhibits Innovation

Joshua M.

  • Role: Consultant
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Fantastic tool that helps you close more deals

Likeliness to Recommend

9 /10

What differentiates Jiminny from other similar products?

Usability, completeness of features

What is your favorite aspect of this product?

definitely the call breakdown

What do you dislike most about this product?

some limitations, nothing too big really. Transcripts are a bit unreliable at times

What recommendations would you give to someone considering this product?

do have a look into it and ask for a demo to see the full picture

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Olga D.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Stellar product and customer success!

Likeliness to Recommend

10 /10

What differentiates Jiminny from other similar products?

I didn't use similar products.

What is your favorite aspect of this product?

Customer success and customer enablement teams who inspire and help to benefit from the product to its fullest!

What do you dislike most about this product?

Nothing that I dislike most

What recommendations would you give to someone considering this product?

Go for it; even if the product doesn't have some features that more developed products have, the team's personalized approach will make up for it!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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