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Jiminny

Jiminny

Composite Score
8.2 /10
CX Score
8.5 /10
Category
Jiminny
8.2 /10

What is Jiminny?

Jiminny is a revenue intelligence platform that provides insights into performance with actionable data to help reps grow. Jiminny captures & analyzes your customer interactions to provide you with critical go-to-market insights. Use conversation intelligence to build smarter sales teams so you can win more deals.

Company Details


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Awards & Recognition

Jiminny won the following awards in the Conversation Intelligence category

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Jiminny Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jiminny.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jiminny?

0% Negative
0% Neutral
100% Positive

Pros

  • Inspires Innovation
  • Reliable
  • Security Protects
  • Enables Productivity

Feature Ratings

Average 77

Call Recording

81

Call Analytics

80

Application Integration

78

Conversation Coaching

77

Artificial Intelligence Engine

77

Role-Based Access

77

Dashboards and Reporting

76

Pipeline Visibility

75

Mobile Support

75

Manager Annotation and Feedback

74

Audio Transcription

73

Vendor Capability Ratings

Average 78

Breadth of Features

82

Business Value Created

81

Ease of Implementation

81

Quality of Features

80

Ease of Data Integration

79

Product Strategy and Rate of Improvement

78

Ease of IT Administration

77

Usability and Intuitiveness

76

Vendor Support

74

Ease of Customization

74

Availability and Quality of Training

72

Jiminny Screenshots

Jiminny Downloads

Jiminny Videos

Jiminny Reviews

Tom C.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Jiminny is a awesome tool

Likeliness to Recommend

8 /10

What differentiates Jiminny from other similar products?

Jiminny's vast range of features beyond just simply recording call transcripts is what makes this tool stand out from the crowd.

What is your favorite aspect of this product?

I love the visibility Jiminny gives our sales rep in terms of reviewing their own performance but also for new starters. New starters have a wealth of content to be able to analyse and aid them in hitting the ground running.

What do you dislike most about this product?

Like anything Jiminny comes at a price, that would be my only issue.

What recommendations would you give to someone considering this product?

Make sure you get the most out of Jiminny and dont settle by just utilising its recording functionality

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

sharvani p.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

Useful software, but takes time to get used to

Likeliness to Recommend

10 /10

What differentiates Jiminny from other similar products?

Jiminny is helpful for tracking and analyzing calls, especially for sales teams. The call recordings and transcriptions make it easy to review conversations and improve performance. However, the transcription isn’t always accurate, and the interface could be more user-friendly.

What is your favorite aspect of this product?

I like that Jiminny records calls and provides insights, making it easier to review conversations and improve sales. It’s also helpful for keeping track of important discussions. The real-time transcription is a nice feature, though it’s not always 100% accurate.

What do you dislike most about this product?

The transcriptions aren’t always accurate, which can be frustrating when trying to review calls. The interface also feels a bit crowded, and it takes some time to figure things out.

What recommendations would you give to someone considering this product?

If you're considering Jiminny, it's a useful tool for recording and reviewing calls, but it takes some time to get used to. The transcription isn’t always accurate, so don’t rely on it completely. If you need detailed call insights, it’s worth trying, but be ready for a bit of a learning curve.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Nisha S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Jiminny: Game Changer for call summary

Likeliness to Recommend

9 /10

What differentiates Jiminny from other similar products?

Integrates very well with Salesforce to pick up our current setup. Super friendly team with very useful tips and suggestions on how to use the tool and improve our current approach.

What is your favorite aspect of this product?

Jiminny helps much in conference calls. Their transcription feature lets me stop taking notes during calls and focus completely on the conversation. This helps me listen better and find more important details .This is my favorite part

What do you dislike most about this product?

sometimes slow to upload videos.

What recommendations would you give to someone considering this product?

Jiminny is very user-friendly and does a fantastic job of capturing everything a we needs to remember from calls! The summary feature is super useful.

Pros

  • Performance Enhancing
  • Caring
  • Acts with Integrity
  • Continually Improving Product

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