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Jiminny Logo
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Jiminny

Jiminny

Composite Score
7.4 /10
CX Score
7.8 /10
Category
Jiminny
7.4 /10

What is Jiminny?

Jiminny is a revenue intelligence platform that provides insights into performance with actionable data to help reps grow. Jiminny captures & analyzes your customer interactions to provide you with critical go-to-market insights. Use conversation intelligence to build smarter sales teams so you can win more deals.

Company Details


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Awards & Recognition

Jiminny won the following awards in the Conversation Intelligence category

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Jiminny Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jiminny.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jiminny?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Feature Ratings

Average 78

Application Integration

85

Role-Based Access

84

Manager Annotation and Feedback

83

Call Analytics

81

Call Recording

81

Conversation Coaching

79

Mobile Support

78

Artificial Intelligence Engine

78

Dashboards and Reporting

77

Pipeline Visibility

76

Audio Transcription

71

Vendor Capability Ratings

Average 83

Vendor Support

89

Ease of IT Administration

87

Ease of Data Integration

84

Breadth of Features

84

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

83

Ease of Implementation

83

Quality of Features

82

Ease of Customization

81

Business Value Created

80

Availability and Quality of Training

79

Jiminny Screenshots

Jiminny Downloads

Jiminny Videos

Jiminny Reviews

Brian L.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Very friendly for start up who may not have the $

Likeliness to Recommend

8 /10

What differentiates Jiminny from other similar products?

Friendly interface, and cost effective ways to record and hear calls

What is your favorite aspect of this product?

The interface and ease of use

What do you dislike most about this product?

not much, everything that we used was good

What recommendations would you give to someone considering this product?

leverage the customer support who are extremely fast to respond

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Engr. Asif Ali K.

  • Role: Finance
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Awesome features but bit low audio calling quality

Likeliness to Recommend

10 /10

What differentiates Jiminny from other similar products?

Its auto dial and great call recording feature is awesome. I used it for improvement in my sales and maintain the record. Help me alot and save my money and time.

What is your favorite aspect of this product?

Its auto dial feature is my favorite one. It is amazing and time saving.

What do you dislike most about this product?

Almost everything is good and many things are fixed in updates but as far every software product has some problems so I think it's hang some time and calling quality become difficult and can't here anything properly.

What recommendations would you give to someone considering this product?

Improve the calling quality and get the feedback of users that what they want more in jiminny.

Pros

  • Helps Innovate
  • Client Friendly Policies
  • Continually Improving Product
  • Reliable

Shamar I.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Great alternative to using multiple sales tools

Likeliness to Recommend

10 /10

What differentiates Jiminny from other similar products?

Jiminny was very easy to use and integrated with all our other software. it allowed us to have one tool for both calls and call recording with coaching insights.

What is your favorite aspect of this product?

The coaching feature and how we could write notes in jiminny during a call and it would auto pull into our CRM.

What do you dislike most about this product?

Sometimes call quality was lacking

What recommendations would you give to someone considering this product?

try it out before brining on multiple tools to do what jiminny can in one.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
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