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Kaseya

Kaseya Traverse

Composite Score
6.3 /10
CX Score
5.9 /10
Category
Kaseya Traverse
6.3 /10

What is Kaseya Traverse?

Increase performance and availability by managing private and hybrid clouds, virtualized infrastructure and distributed network and datacenters infrastructure in a unified platform. Identify and resolve issues before users are impacted.

Company Details


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Kaseya Traverse Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

80 Plan to Renew

80 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
60%
Negotiation and Contract:
59%
Conflict Resolution:
72%
Strategy & Innovation:
63%
Service Experience:
60%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+63 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kaseya Traverse?

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20% Negative
0% Neutral
80% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Fair
  • Continually Improving Product

Feature Ratings

Average 76

Network Analytics

85

Network Environment Monitoring

82

Operational Dashboard

79

Network Quality of Service

78

Network Compliance Management

78

Network Configuration Management

77

Traffic Monitoring

77

Network Performance Management

74

Network Mapping

72

Network Reporting

59

Vendor Capability Ratings

Average 72

Ease of IT Administration

90

Breadth of Features

88

Ease of Customization

78

Ease of Data Integration

73

Ease of Implementation

70

Usability and Intuitiveness

70

Quality of Features

69

Vendor Support

68

Business Value Created

64

Availability and Quality of Training

63

Product Strategy and Rate of Improvement

61

Kaseya Traverse Reviews

Jaimin M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

An Average Solution for Infrastructure Monitoring

Likeliness to Recommend

7 /10

What differentiates Kaseya Traverse from other similar products?

The Kaseya was good solution but their support and bugs are not good for your infrastructure it was impact to your infra, similar you can choose the AD self service and another open-source solution such as motadata , manage-enginne.

What is your favorite aspect of this product?

I love their integration and customize dashboard

What do you dislike most about this product?

Their support was worst, they are not responsible proper support and guidance and many more bugs in their product.

What recommendations would you give to someone considering this product?

They need to improve their support team and need to improve their product.

Pros

  • Acts with Integrity
  • Helps Innovate
  • Fair

Cons

  • Wastes Time
  • Security Frustrates
  • Slower Product Innovation

Shashikant P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2024

ill now satisfied with the product. Nice one

Likeliness to Recommend

7 /10

What differentiates Kaseya Traverse from other similar products?

i found easy to get report

What is your favorite aspect of this product?

easily report fetching and Maintenace is easy

What do you dislike most about this product?

till figuring out, one point i got is resource utilization is little bit high

What recommendations would you give to someone considering this product?

its good product and can be used .

Pros

  • Continually Improving Product
  • Enables Productivity
  • Unique Features
  • Saves Time

Innocent A.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

"Gets the Job Done"

Likeliness to Recommend

9 /10

What differentiates Kaseya Traverse from other similar products?

Kaseya Traverse stands out in the crowded network monitoring space by blending several unique advantages into a single platform. What really makes it different is how deeply it integrates with Kaseya's broader ecosystem - unlike standalone monitoring tools, it talks natively with VSA for endpoint management and BMS for professional services automation, creating a unified workflow that saves time for busy IT teams. This tight integration allows for automated fixes when problems are detected, like restarting failed services directly from alerts, something most competitors can't match without complex scripting.

What is your favorite aspect of this product?

There's something deeply satisfying about how the tool respects an administrator's time while still providing depth when needed. It doesn't bombard you with endless configuration options upfront, yet reveals sophisticated customization capabilities as your needs grow. The way it surfaces the most critical issues first, then lets you drill down naturally into supporting evidence, creates a workflow that mirrors how skilled IT professionals actually troubleshoot. This thoughtful design philosophy extends to how Traverse integrates monitoring into daily operations - whether it's automatically creating tickets with the right context or triggering

What do you dislike most about this product?

Well, I think I would like to see more of the intuitive, dynamic network mapping

What recommendations would you give to someone considering this product?

I will gladly recommend this software as Great for hybrid infrastructure monitoring

Pros

  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation
  • Caring
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