What is Kaseya VSA?
Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA, offering remote monitoring and management for all IT functions integrated in a single console.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceKaseya VSA Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
100 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Kaseya VSA?
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Cons
- Under Delivered
- Less Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Testing
Notifications
Reporting
Automation
Deployment
Scheduling
Management Console
Validation
Third Party Application Patching
Approval Process
Assessment
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Business Value Created
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
Remote Support
Translation missing: en.product_page.ratings.score 8.0
View Kaseya VSA in this category (opens in a new tab)
Systems Management
Translation missing: en.product_page.ratings.score 8.0
View Kaseya VSA in this category (opens in a new tab)
Remote Monitoring and Management
Translation missing: en.product_page.ratings.score 7.2
View Kaseya VSA in this category (opens in a new tab)
Kaseya VSA Reviews
Mark R.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2024
Great software, with loads of features.
Likeliness to Recommend
What differentiates Kaseya VSA from other similar products?
Get value, easy to use.
What is your favorite aspect of this product?
Easy patching.
What do you dislike most about this product?
CMD can't be run us user, only admin.
What recommendations would you give to someone considering this product?
Mae sure customer policies have been set up.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Efficient Service
Asif A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Remote Monitoring tool by Kaseya
Likeliness to Recommend
What differentiates Kaseya VSA from other similar products?
Kaseya integrates all the major leaders of the RMM market like Datto, Acronis. So now the number of features and product are more in Kaseya VSA.
What is your favorite aspect of this product?
Remote monitoring tool is very safe and reliable to preform activities. Agent procedures module is just wonderful to put jobs/automation in N number of systems automatically. Reporting process is also very smooth for auditing.
What do you dislike most about this product?
Various bugs and features request raised but resolution on them and service is little late . Product performance is fine but sometime on SaaS we face large downtimes.
What recommendations would you give to someone considering this product?
Good to go as a RMM , good features but need to make sure in starting about everything.
Pros
- Reliable
- Efficient Service
- Fair
- Altruistic
Sanchita J.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
Complete solution of monitoring
Likeliness to Recommend
What differentiates Kaseya VSA from other similar products?
Kaseya VSA provides a complete solution of monitoring i.e remote , patch , security , integration, automation. All in one things from one dashboard.
What is your favorite aspect of this product?
There remote monitoring feature is really good. Can remote into any system from anywhere , can transfer the files , silent deployment .
What do you dislike most about this product?
There are some feature gaps and bugs which sometime becomes concern. Some procedures will not allow to run on saas.
What recommendations would you give to someone considering this product?
Good to go for large organization to monitor and manage their endpoint devices.
Pros
- Helps Innovate
- Inspires Innovation
- Respectful
- Altruistic