What is Looker?
Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceLooker Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Looker.
82 Likeliness to Recommend
1
Since last award
95 Plan to Renew
2
Since last award
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Looker?
Pros
- Transparent
- Trustworthy
- Client Friendly Policies
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Exploration and Visualization
BI Security
Collaboration
Dashboard
Operational Reporting Capabilities
Data Connectors and Data Mashup
BI Platform Administration
Intelligent Alerts and Notifications
Self Service and Ad Hoc Capabilities
Mobile
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Customization
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Also Featured in...
Looker Reviews
Erik B.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Oct 2022
"Very useful and easy to use tool"
Likeliness to Recommend
What differentiates Looker from other similar products?
This program is different from others because it is easy to use, understand, and run.
What is your favorite aspect of this product?
I think it's great since it simplifies things for BI teams and has some excellent features to boot. I appreciate how flexible it is, as well as how quickly it can collect and organize massive volumes of data. The online help forum and customer service are both excellent. The analytical power, data management, and other benefits that Looker brings to our company have me very satisfied.
What do you dislike most about this product?
The first learning curve is rather small and manageable. Contrarily, delays in procedures are possible when heavy traffic is present.
What recommendations would you give to someone considering this product?
Looker is always the first tool that comes to mind and the first tool that is recommended when the topic of excellent BI management, analysis, and distribution comes up in conversation.
Pros
- Trustworthy
- Unique Features
- Efficient Service
- Effective Service
Phelan M.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2022
Great tool for reporting & visualising performance
Likeliness to Recommend
What differentiates Looker from other similar products?
It is very easy to use, in particular for teams and individuals that do not have a background in SQL, coding or analytics. It is very easy to create custom reports, connect multiple data sources and display the data in aesthetically pleasing ways.
What is your favorite aspect of this product?
Being able to look at a Look, report or piece of data and understand exactly how this view has been created, using specific dimensions, measures and filters. It makes it super easy to learn and understand how everything is structured.
What do you dislike most about this product?
Some limitation to design and customisation of reports. If you create tables of data through merging queries and or custom fields you cannot always display everything in the order you may want. Also the column headers are always displayed on one line so if the name is long it can be cut off.
What recommendations would you give to someone considering this product?
Looker is easy to use and roll out to wider stakeholders to help self serve data for your business. You are able to link dashboards to one another and set up automated reports that can be sent to email groups, slack channels and other destinations. A great way to understand how your business is performing and be able to drill down into data points of interest.
Pros
- Performance Enhancing
- Effective Service
- Saves Time
- Reliable
Josip R.
- Role: Student Academic
- Industry: Technology
- Involvement: End User of Application
Submitted Jul 2022
What Every BI Team Needs
Likeliness to Recommend
What differentiates Looker from other similar products?
Looker has made it easier for us to collect, visualize, analyze and generally manage large amounts of data through a single platform. It has helped us find patterns and problems, as well as ways to solve them through the use of data. Their customer service is exceptional and they have a good support community that iterates often about the software and use cases.
What is your favorite aspect of this product?
I love it, it is uncomplicated and has very good capabilities to make life easier for BI teams. I like that it is so customizable and able to compile large amounts of data with unique speed. The customer service is very good, as is their online support community. Overall, I am pleased with Looker, its analytical capabilities, its data management and all that it provides to our organization.
What do you dislike most about this product?
It imposes a learning curve at first, but this is easy to overcome. On the other hand, the processes can be prolonged depending on the traffic.
What recommendations would you give to someone considering this product?
When we talk about good BI management, analysis and distribution it is inevitable to think of Looker and recommend it to friends and colleagues.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features