What is Looker?
Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
1
Since last award
95 Plan to Renew
2
Since last award
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Looker?
Pros
- Transparent
- Trustworthy
- Client Friendly Policies
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Exploration and Visualization
BI Security
Collaboration
Dashboard
Operational Reporting Capabilities
Data Connectors and Data Mashup
BI Platform Administration
Intelligent Alerts and Notifications
Self Service and Ad Hoc Capabilities
Mobile
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Customization
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
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Looker Reviews
Amjed A.
- Role: Public Sector
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates Looker from other similar products?
it provides a customer numbers that will boost the sales ops.
What is your favorite aspect of this product?
data generation and the ability to have it in excel form
What do you dislike most about this product?
it was at first hard to use
What recommendations would you give to someone considering this product?
tp boos to you sales use looker
Pros
- Continually Improving Product
- Performance Enhancing
- Security Protects
- Trustworthy
Cons
- Less Inspiring
- Leverages Incumbent Status
- Role: Finance
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Fantastic in theory - terrible in application.
Likeliness to Recommend
Pros
- Respectful
- Security Protects
Cons
- Commodity Features
- Less Efficient Service
- Less Effective Service
Salome S.
- Role: Operations
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2022
Great product with lot of capabilities!
Likeliness to Recommend
What differentiates Looker from other similar products?
Easier to use
What is your favorite aspect of this product?
Lots of features and great visualization
What do you dislike most about this product?
Sometimes, mostly on busy days like mondays its loading a bit slowly
What recommendations would you give to someone considering this product?
Explore your abilities!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing