What is Looker?
Looker is a platform for data that streamlines the data supply chain to create actionable information. It allows any organization to extract value from their data at web-scale, delivers powerful purpose built applications to address the needs of specific teams, and provides a flexible, embedded analytics framework with Powered by Looker.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
1
Since last award
95 Plan to Renew
2
Since last award
77 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Looker?
Pros
- Transparent
- Trustworthy
- Client Friendly Policies
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Exploration and Visualization
BI Security
Collaboration
Dashboard
Operational Reporting Capabilities
Data Connectors and Data Mashup
BI Platform Administration
Intelligent Alerts and Notifications
Self Service and Ad Hoc Capabilities
Mobile
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Customization
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
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Looker Reviews
Brent G.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jan 2022
Users Love Looker! Some features feel old-school.
Likeliness to Recommend
What differentiates Looker from other similar products?
Ease of use and user understanding.
What is your favorite aspect of this product?
User friendly. Extremely customizable.
What do you dislike most about this product?
Other BI tools offer a more new-school approach in their displays and dashboards. Drag-and-drop feature is a missing feature in designing dashboards. Their "click-and-drop" approach is weird.
What recommendations would you give to someone considering this product?
Try it out with your users!
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Juhi A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Feb 2022
A good tool to work on the data analytics!
Likeliness to Recommend
What differentiates Looker from other similar products?
We are working on very big data analytics project and hence used and evaluate multiple data analytics and business intelligence solution that fits on our requirements. Looker by Google is a very good data analytics tool that you can rely on your daily data work. It has the capability to ingest data from various sources and provide you the real-time data analytics and visualizations of your data. From my perspective, Looker is suitable for your regular data works and reporting purposes, not optimized for big data analytics and visualizations. However, Looker has gained attention from many large companies and fit on their requirements.
What is your favorite aspect of this product?
Some of the best features are: 1) It is user friendly and any user with minimal training can start working on this from the day1. 2) It has the capability to integrate with almost all the available data sources. 3) It has nice user interface with all the required modules and features within the solution. 4) It is scalable and reliable data analytics solution.
What do you dislike most about this product?
Some of the suggested improvements are: 1) Looker needs more advanced visualizations such as charts, graphs, bar charts, etc. 2) Unlike the other available BI solutions, it has less community base to help on the issues. 3) The pricing may be a challenge for small and mid-sized companies. 4) The data refresh rate is not as expected and takes lots of time for refresh.
What recommendations would you give to someone considering this product?
You can go with it for your general data query and analytics purposes. We have faced no issues yet in deployment and using it.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Role: C-Level
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Apr 2021
Liked the capabilities but too expensive
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Cons
- Vendor Friendly Policies
- Vendor's Interest First
- Less Generous