What is Lucidchart?
Lucidchart is the intelligent diagramming application that brings teams together to make better decisions and build the future. Quickly visualize your team's processes, systems, and organizational structure. Intelligent diagramming lets you visualize complex ideas faster, clearer and more collaboratively. Lucidchart makes it easy to involve the right people to make the right decisions. Lucidchart allows you to stay focused and sprint forward with purpose. Bring to life the plans that will propel your business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Lucidchart?
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Visual Process Design
Collaboration
Process Model Repository/Content Repository
Process Simulation
Commenting
Process Monitoring and Optimization
Dashboard
Process Auditing
Analytics and Reporting
Process Automation
Process Modelling and Design
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Quality of Features
Ease of IT Administration
Vendor Support
Lucidchart Reviews
Elizabeth O.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
I diagram better with Lucidchart.
Likeliness to Recommend
What differentiates Lucidchart from other similar products?
Lucidchart is first and foremost web browser based. This provides me with the convenience to access this software on different devices. On a second note, Lucidchart offers the best experience, when it comes to multiple users building flowcharts in real time. The ability to add comments to documents in real time, makes communication during diagramming exercises a lot smoother, it matters less whether all users are physically in same place or collaborating remotely.
What is your favorite aspect of this product?
The quality of support resource available to me as a user, appeals to me a lot. Asides the Lucidchart blog, from where users can learn a lot about how to better use Lucidchart, there is the learning campus through which I have access to the best practices and expert tips on how to use Lucidchart, On the technical side, Lucidchart provides me with a never ending avalanche of templates, which gives me a headstart when building process maps, flowcharts etc thereby preventing me from always building from scratch.
What do you dislike most about this product?
I want to be able to do more with Lucidchart on my mobile phone. Although there exists a Lucidchart mobile app, it is only good for viewing my process diagrams. I cannot edit templates or even attempt to create flowcharts from scratch on the mobile app.
What recommendations would you give to someone considering this product?
For documenting complex workflows, highlighting key steps in internal business processes, with the aim of assisting team members to have a shared understanding of project and team goals , I wholeheartedly recommend Lucidchart.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Rizwan A.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Empowering Teams with Visual Collaboration
Likeliness to Recommend
What differentiates Lucidchart from other similar products?
Users can collaborate on diagrams in real-time, making it easy for teams to work together regardless of location. Lucidchart allows users to link data to their diagrams, enabling dynamic updates and more insightful visualizations. We can generate diagrams using AI by simply typing a prompt, making it easier to create complex visuals quickly
What is your favorite aspect of this product?
Linking data to diagrams means you can see real-time updates and insights, which can be a game changer for projects that involve a lot of moving parts.
What do you dislike most about this product?
While Lucidchart is fantastic, the steep learning curve for advanced features might be a drawback for some users. Moreover, the mobile experience could be improved for those who need to work on the go.
What recommendations would you give to someone considering this product?
Understand the specific problems you're looking to solve. Lucidchart excels in real-time collaboration and visualizing complex data, so ensure these align with your goals. Invest in some initial training for your team to ensure everyone can use the more advanced features effectively.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Miriam S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Visual representation of thoughts
Likeliness to Recommend
What differentiates Lucidchart from other similar products?
The articulation of a flow and process with different annotation and shapes
What is your favorite aspect of this product?
Drag and drop shapes helps in quickly build the process flow
What do you dislike most about this product?
while collobration, the documents laggs sometimes and takes some time to update in real time
What recommendations would you give to someone considering this product?
been using it from one year and i'ts better then draw.io, they have alot of inbuild templates
Pros
- Efficient Service
- Effective Service
- Caring
- Saves Time