What is Lucidchart?
Lucidchart is the intelligent diagramming application that brings teams together to make better decisions and build the future. Quickly visualize your team's processes, systems, and organizational structure. Intelligent diagramming lets you visualize complex ideas faster, clearer and more collaboratively. Lucidchart makes it easy to involve the right people to make the right decisions. Lucidchart allows you to stay focused and sprint forward with purpose. Bring to life the plans that will propel your business.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Lucidchart?
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Visual Process Design
Collaboration
Process Model Repository/Content Repository
Process Simulation
Commenting
Process Monitoring and Optimization
Dashboard
Process Auditing
Analytics and Reporting
Process Automation
Process Modelling and Design
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Quality of Features
Ease of IT Administration
Vendor Support
Lucidchart Reviews
Derek P.
- Role: Information Technology
- Industry: Insurance
- Involvement: End User of Application
Submitted Feb 2023
Intuitive and ease of use makes this the best.
Likeliness to Recommend
What differentiates Lucidchart from other similar products?
Nothing differentiates Lucidchart from others other than the fact that it's the easiest to use and is cloud-enabled.
What is your favorite aspect of this product?
I like how it's easy to create diagrams via a drag-and-drop system. In addition, the platform also has a directory for your organization to organize your chart contents with ease. You're also able to add comments on top of the charts being used. There is a plethora of different objects to use in your diagram.
What do you dislike most about this product?
There is nothing I dislike about the product.
What recommendations would you give to someone considering this product?
This product is the best product for diagramming or blueprinting. It's user-friendly, intuitive, cost-friendly, and web-enabled. Therefore, I would simply give this product a try before trying a competitors.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Inhibits Innovation
- Slower Product Innovation
- Leverages Incumbent Status
Jamison R.
- Role: Public Sector
- Industry: Biotechnology
- Involvement: End User of Application
Submitted Feb 2023
Professional and easy to use software
Likeliness to Recommend
What differentiates Lucidchart from other similar products?
With the help of the intelligent diagramming tool Lucidchart, teams can better understand complexity, coordinate their thoughts, and create the future more quickly. This user-friendly, cloud-based tool, which is a component of Lucid Software's Visual Collaboration Suite, enables teams to collaborate in real time while creating flowcharts, mockups, UML diagrams, customer journey maps, and more.
What is your favorite aspect of this product?
The fact that it is web-based and accessible from anywhere is what I like most about it. It is hence platform independent. At our organization, there are both Microsoft and Apple users. I can publish a drawing as a PDF or JPEG for storage or sharing. If anyone needs a reviewer link, I can provide it to them.
What do you dislike most about this product?
My only possible criticism with Lucidchart is that I wish to use it more, but Lucid also has other excellent products like Lucidspark, which adds new use cases. Box sizes seem to snap somewhat randomly as I dive deep.
What recommendations would you give to someone considering this product?
I recall that early iterations of charting software weren't very good at joining shapes together and organizing them in the desired configuration. I was initially taken aback by how nicely Lucidchart functioned for a web-based application when I first started using it. Prior to Lucid Chart, I spent the majority of my time on Visio-based charting programs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Josse H.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Nice way to create diagrams
Likeliness to Recommend
What differentiates Lucidchart from other similar products?
Great collaborations and integration with google cloud for diagrams of infrastructure
What is your favorite aspect of this product?
Wide variety of icons
What do you dislike most about this product?
I'm not sure, does what you expect
What recommendations would you give to someone considering this product?
Just use it
Pros
- Performance Enhancing
- Respectful
- Reliable
- Enables Productivity