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What is Manychat?
Manychat is a Chat Marketing platform. ManyChat enables businesses and creators to drive more sales and conversions on messaging apps, such as Instagram, WhatsApp, Facebook Messenger, and Telegram, using automation. Automate & combine Facebook Messenger, SMS, and E-mail to grow your business. Build campaigns intuitively with their visual editor.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
2
Since last award
95 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Manychat?
Pros
- Performance Enhancing
- Caring
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Leads Generation
Scheduled Availability
Learning and Adaptability
Knowledgebase
Workflow Processing
Integration With CRM
Voice or Text Input
Translation
Personalized Service
Multi-channel
Application Programming Interface
Vendor Capability Ratings
Ease of Customization
Quality of Features
Breadth of Features
Business Value Created
Ease of Implementation
Availability and Quality of Training
Usability and Intuitiveness
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Manychat Reviews
Sanskar S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Easy for simple bots, but limited.
Likeliness to Recommend
What differentiates Manychat from other similar products?
ManyChat is different because it makes it really easy to build automated chatbots for marketing and customer engagement, especially on platforms like Facebook Messenger, with a simple interface.
What is your favorite aspect of this product?
My favorite thing about ManyChat is how easy it is to build chatbots for marketing, even without coding. It makes setting up automated chats quick and simple.
What do you dislike most about this product?
What I dislike most about ManyChat is that its features can feel limited for more complex use cases, and it's mainly focused on a few platforms like Facebook Messenger.
What recommendations would you give to someone considering this product?
If you're considering ManyChat, it's great for simple chatbot setups, especially for marketing, but keep in mind its limitations if you need more advanced features or broader platform support.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Akash P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
Easy to use, but limited free options.
Likeliness to Recommend
What differentiates Manychat from other similar products?
ManyChat is different because it lets you easily create chatbots for Facebook and Instagram using a simple drag-and-drop setup, so you can automate conversations without needing to know how to code.
What is your favorite aspect of this product?
My favorite aspect of ManyChat is its user-friendly interface, which makes it super easy for anyone to create and manage chatbots without needing technical skills.
What do you dislike most about this product?
What I dislike most about ManyChat is that some of its more advanced features can be limited in the free version, which might require upgrading to a paid plan for full functionality.
What recommendations would you give to someone considering this product?
If you're thinking about using ManyChat, try the free version first to see if it fits your needs, and then consider upgrading for more features as you get comfortable.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Piyush B.
- Role: Sales Marketing
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Sep 2024
Easy automation tool
Likeliness to Recommend
What differentiates Manychat from other similar products?
It stands out for its ease of use. Offering no code chatbot building for fb messenger, whatsapp, and instagram.
What is your favorite aspect of this product?
The fav is its intutive, no code interface, which makes chatbot creation accessible to user without technical skills
What do you dislike most about this product?
The limited drawback is the limited customization option in the free plan.
What recommendations would you give to someone considering this product?
For business seeking to automate customer interactions without extensive technical knowledge l.
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Client Friendly Policies
