What is Mattermost?
Mattermost is a flexible, open source messaging platform that enables secure team collaboration.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
99 Plan to Renew
95 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mattermost?
Pros
- Fair
- Over Delivered
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Notifications
File Sharing Collaboration
Cross Platform Support
Instant Messaging
Screen Sharing
Granular Access Management
Document Collaboration
Search
Voice and Video Collaboration
Integration With Productivity Tools
Task Management
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Breadth of Features
Business Value Created
Vendor Support
Ease of Customization
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Mattermost Reviews
Everton P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2024
Great product that can be self-hosted
Likeliness to Recommend
What differentiates Mattermost from other similar products?
It can be self-hosted, so you own your data.
What is your favorite aspect of this product?
The self-hosted option has all the features that I need
What do you dislike most about this product?
They dropped the "focalboard" plugin, which I was really expecting to use.
What recommendations would you give to someone considering this product?
If you are planning on using the self hosted version, go for the docker version, or get a server that you can keep up to date. I had some issues when they leveraged the postgres version.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Cons
- Commodity Features
Abdullah A.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Dec 2023
Simple & effective Tool for Business communication
Likeliness to Recommend
What differentiates Mattermost from other similar products?
Better Ui than most of the similar tools in the market, Provides Project management tools as well!
What is your favorite aspect of this product?
Overall ease of use , Simple Ui , Integrtaions and their Board feature!
What do you dislike most about this product?
More third-party integration will be a plus, basically to run CI/CD and development stuff!
What recommendations would you give to someone considering this product?
For startups, it is the best tool to consider!
Pros
- Efficient Service
- Client Friendly Policies
- Trustworthy
- Effective Service
Cons
- Commodity Features
Arun M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Budacious with file sharing collaboration.
Likeliness to Recommend
What differentiates Mattermost from other similar products?
It's super electrifying for task collaboration. Outstanding with use of mobile. Fantabulous with real-time instant messaging. Terrific with file sharing with other team members.
What is your favorite aspect of this product?
Love it's astuteness with file sharing collaboration. Super electrifying for task prioritization. Spontaneous and mobile friendly. Incredible with project and task scheduling.
What do you dislike most about this product?
It's an impeccable tool with task prioritization.
What recommendations would you give to someone considering this product?
Superb and robustness with mobile apps. Versatility and flexibility with file sharing collaboration. Terrific with task prioritization. Spectacular with use of charts for brainstorming.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
