What is Mattermost?
Mattermost is a flexible, open source messaging platform that enables secure team collaboration.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
99 Plan to Renew
95 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mattermost?
Pros
- Fair
- Over Delivered
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Notifications
File Sharing Collaboration
Cross Platform Support
Instant Messaging
Screen Sharing
Granular Access Management
Document Collaboration
Search
Voice and Video Collaboration
Integration With Productivity Tools
Task Management
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Breadth of Features
Business Value Created
Vendor Support
Ease of Customization
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Mattermost Reviews
Candice W.
- Role: Consultant
- Industry: Technology
- Involvement: Initial Implementation
Submitted Nov 2020
Easy and excellent feedback gathering tool.
Likeliness to Recommend
What differentiates Mattermost from other similar products?
Chatting on real-time and the video conferencing through the tool.
What is your favorite aspect of this product?
The content and the task management capability and even screen sharing.
What do you dislike most about this product?
Everything is good with Mattermost.
What recommendations would you give to someone considering this product?
Mattermost usage is very simple, nice version control functionality and easy task and contacts management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
kate l.
- Role: Consultant
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2020
Very nice and wonderful collaboration software.
Likeliness to Recommend
What differentiates Mattermost from other similar products?
The ability to keep our colleague effectively connected.
What is your favorite aspect of this product?
The personal chatting capabilities and easy installation.
What do you dislike most about this product?
Nothing to state so far as an issue of Mattermost usability.
What recommendations would you give to someone considering this product?
Mattermost provides a nice collaboration to the team which ensures everything is flowing on the right truck.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
