What is Mattermost?
Mattermost is a flexible, open source messaging platform that enables secure team collaboration.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
99 Plan to Renew
95 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mattermost?
Pros
- Fair
- Over Delivered
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Notifications
File Sharing Collaboration
Cross Platform Support
Instant Messaging
Screen Sharing
Granular Access Management
Document Collaboration
Search
Voice and Video Collaboration
Integration With Productivity Tools
Task Management
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Breadth of Features
Business Value Created
Vendor Support
Ease of Customization
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Mattermost Reviews
Frolence N.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2023
Option for Best Management
Likeliness to Recommend
What differentiates Mattermost from other similar products?
Easy to track tasks through kanban boards.
What is your favorite aspect of this product?
User-friendly interface with all security compliance.
What do you dislike most about this product?
Nothing negative
What recommendations would you give to someone considering this product?
Perfect to all collaboration needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Matthew G.
- Role: Information Technology
- Industry: Chemicals
- Involvement: End User of Application
Submitted Jun 2023
Next-generation, channel-based comms platform
Likeliness to Recommend
What differentiates Mattermost from other similar products?
Its capacity for workflow orchestration and eliminating context switching, channel-based communication sets it apart.
What is your favorite aspect of this product?
Its collaboration tools, brainstorming capacity, channel chat/messaging, notifications are super. Also the fact that it's open source.
What do you dislike most about this product?
Message loading sometimes takes time but its not that frequent. If that can be improved it would be awesome.
What recommendations would you give to someone considering this product?
Its a secure, open source collaboration platform that's outstanding in channel-based communication and coordination.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Win L.
- Role: Industry Specific Role
- Industry: Chemicals
- Involvement: End User of Application
Submitted Jun 2023
Mattermost: Robust BIM Solution that I Trust.
Likeliness to Recommend
What differentiates Mattermost from other similar products?
Mattermost is less expensive and offers a lot of BIM tools.
What is your favorite aspect of this product?
How it enhances real-time business internal communications is what I like most.
What do you dislike most about this product?
Seldom do I encounter issues when using MM.
What recommendations would you give to someone considering this product?
I would recommend it for centralizing comms in one place.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing