What is Mattermost?
Mattermost is a flexible, open source messaging platform that enables secure team collaboration.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMattermost Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Mattermost.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
99 Plan to Renew
95 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Mattermost?
Pros
- Fair
- Over Delivered
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Notifications
File Sharing Collaboration
Cross Platform Support
Instant Messaging
Screen Sharing
Granular Access Management
Document Collaboration
Search
Voice and Video Collaboration
Integration With Productivity Tools
Task Management
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Breadth of Features
Business Value Created
Vendor Support
Ease of Customization
Quality of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Mattermost Reviews
prajakta j.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Spooky app with task collaboration and file share
Likeliness to Recommend
What differentiates Mattermost from other similar products?
It's a such a spooky and outstanding with helping with my daily to do lists. Allow project manager to assign task very easily. Support for video conferencing for online meeting with team members.
What is your favorite aspect of this product?
Allow user interface to be customized. Access data in real-time for quick reporting. Terrific to edit and update task while on the cloud.
What do you dislike most about this product?
It's a great app with task assignment although user have internet to work
What recommendations would you give to someone considering this product?
Project managers are able to create and assign task to different teams. Collaboration have made many projects a success. Exquisite with customer support. Video conferencing for meeting.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jakwe R.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2022
Competent and Intelligent Communications App
Likeliness to Recommend
What differentiates Mattermost from other similar products?
Mattermost gives the freedom of all forms of engagement for innovation.
What is your favorite aspect of this product?
Mattermost increases the ideas in the company for growth purposes.
What do you dislike most about this product?
Mattermost includes a the sharing of details and remote access procedures.
What recommendations would you give to someone considering this product?
Mattermost is a manageable discussion platform that is professional.
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Effective Service
Edward K.
- Role: Operations
- Industry: Electronics
- Involvement: End User of Application
Submitted Jun 2022
Superb business communications alternative tool.
Likeliness to Recommend
What differentiates Mattermost from other similar products?
Mattermost creates different channels for projects and teams.With this and the great features, Mattermost remains a great tool for me.The mobile version of mattermost is stable for use .The emails notifications are quite fast and that's great.
What is your favorite aspect of this product?
The favourite aspect to this platform is that it offers more than what slack was offering.Since it is our daily tool for official business communication it's really shows that we highly value this software.
What do you dislike most about this product?
Mattermost has settled all our problem in our communication.Nothing to point out as a dislike.
What recommendations would you give to someone considering this product?
With mattermost, all business related communications are safe.Great software one can work with.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Inspires Innovation