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Mediafly Inc

Mediafly Intelligence360

Composite Score
7.1 /10
CX Score
7.3 /10

What is Mediafly Intelligence360?

Mediafly Intelligence360 (formerly InsightSquared) helps revenue operations professionals make better decisions by equipping them with actionable, real-time intelligence on sales and marketing KPIs. Businesses rely on the company’s solutions to forecast more accurately, better manage pipeline, tailor rep coaching based on individual performance, understand their marketing attribution, and conduct data-backed planning and analysis.

Company Details


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Awards & Recognition

Mediafly Intelligence360 won the following awards in the Conversation Intelligence category

Mediafly Intelligence360 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mediafly Intelligence360.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

88 Plan to Renew

74 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mediafly Intelligence360?

0% Negative
6% Neutral
94% Positive

Pros

  • Altruistic
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Feature Ratings

Average 78

Role-Based Access

86

Dashboards and Reporting

85

Pipeline Visibility

84

Application Integration

83

Mobile Support

80

Call Analytics

80

Artificial Intelligence Engine

78

Call Recording

77

Audio Transcription

77

Manager Annotation and Feedback

75

Conversation Coaching

69

Vendor Capability Ratings

Average 81

Availability and Quality of Training

91

Vendor Support

86

Ease of Data Integration

83

Business Value Created

82

Ease of Implementation

81

Usability and Intuitiveness

79

Ease of IT Administration

78

Quality of Features

78

Breadth of Features

77

Product Strategy and Rate of Improvement

75

Ease of Customization

75

Mediafly Intelligence360 Reviews

Kat L.

  • Role: Operations
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2021

Versatile, Helpful, GREAT Customer Support

Likeliness to Recommend

10 /10

What differentiates Mediafly Intelligence360 from other similar products?

The ease of integration from Bullhorn and customization. Their Support is top notch, second to none.

What is your favorite aspect of this product?

Customer Support - they are timely and efficient. If you are in a pinch and need them to do something for you, they will. If you'd prefer to learn to do it yourself, they will show you. They don't charge extra for training.

What do you dislike most about this product?

Dashboards can be difficult to build and it's too much information for most of our end users. It does take some administrative work to get a report or dashboard built.

What recommendations would you give to someone considering this product?

I can only speak to the Legacy platform, to be discontinued for 2022, but I would recommend gathering the reports and KPIs you use and making sure the data can be pulled in from your existing ATS, particularly if you are not utilizing Bullhorn.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Milan M.

  • Role: Finance
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2021

Straight forward questions.

Likeliness to Recommend

8 /10

What differentiates Mediafly Intelligence360 from other similar products?

Ease of use and support

What is your favorite aspect of this product?

Transparency and clarity of product.

What do you dislike most about this product?

Nothing as such.

What recommendations would you give to someone considering this product?

A great product with multiple features. Product is very effective and efficient with the ease of use. Transparent and secure. For support client service and tech support is there to resolve any issue in timely manner.

Pros

  • Respectful
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Abhishek M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Usability not intuitive

Likeliness to Recommend

7 /10

What differentiates Mediafly Intelligence360 from other similar products?

The in-depth accurate analytics of the sales metrics.

What is your favorite aspect of this product?

Compelling visualizations for the key metrics

What do you dislike most about this product?

poor UI, the product has a steep learning curve and requires a lot of time to fully understand its functionality which requires a lot of patience

What recommendations would you give to someone considering this product?

Its a great tool but you need to be patient with it to fully exploit its power and extract from its wide array of functions

Pros

  • Altruistic
  • Enables Productivity
  • Efficient Service
  • Caring
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