Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Medici Logo
Medici Logo
Medici

Medici

Composite Score
7.9 /10
CX Score
8.2 /10
Category
Medici
7.9 /10

What is Medici?

Medici is working to change how healthcare is delivered by recreating the doctor-patient relationship. With the secure messaging app, physicians and patients have the ability to connect via text, call, or video, from anywhere and on their schedule. This enables patients to chat with their doctor, vet, or therapist at any time, and clinicians to extend care and get paid without extra overhead or burdensome schedules.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Medici Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
100%
Negotiation and Contract:
100%
Conflict Resolution:
100%
Strategy & Innovation:
100%
Service Experience:
100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Medici?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Mobile

100

Medical Billing

94

Patient/ Physician Scheduling

92

Live Chat

90

File Sharing Collaboration

89

Voice and Video Collaboration

87

Medical Records Integration

86

Prescription Tools

86

Waiting Room

80

Data Security

79

Vendor Capability Ratings

Average 91

Ease of Customization

100

Vendor Support

97

Ease of Implementation

94

Usability and Intuitiveness

94

Business Value Created

94

Quality of Features

92

Availability and Quality of Training

90

Product Strategy and Rate of Improvement

90

Ease of IT Administration

87

Breadth of Features

86

Ease of Data Integration

79

Medici Reviews

Pamela C.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2025

Medici: A Reliable Healthcare Tool

Likeliness to Recommend

9 /10

What differentiates Medici from other similar products?

Medici stands out from other products by being easy to use and specifically designed for healthcare needs. It connects well with existing systems and focuses on keeping patient data safe and secure. Medici also offers helpful tools for analyzing data, making it easier for healthcare providers to make informed decisions and improve their operations and care.

What is your favorite aspect of this product?

My favorite aspect of Medici is how easy it is to use. The interface is simple and intuitive, making it quick for healthcare providers to manage tasks and access important information without a steep learning curve. It really helps save time and improve efficiency.

What do you dislike most about this product?

What I dislike most about Medici is that some advanced features may feel a bit limited or difficult to access for users who are looking for more customization options. It could benefit from offering more flexibility in how users can personalize the platform to fit their specific needs.

What recommendations would you give to someone considering this product?

If you're considering Medici, I’d recommend taking advantage of its user-friendly interface and focusing on how it can simplify your healthcare operations. It's great for improving efficiency, but be sure to explore its integrations with other tools to ensure it fits seamlessly into your existing workflow. If you need advanced customization, make sure it aligns with your requirements, as some features may feel a bit basic. Overall, it's a solid choice for streamlining operations, but check if it meets all your specific needs.

Pros

  • Continually Improving Product
  • Efficient Service
  • Altruistic
  • Helps Innovate

Krista h.

  • Role: Industry Specific Role
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Medici Review.

Likeliness to Recommend

9 /10

What differentiates Medici from other similar products?

Saves on time. User friendly. Simple interface. It is transparent. It is reliable.

What is your favorite aspect of this product?

Reliability. Transparency. User friendly.

What do you dislike most about this product?

No negative feedback at the moment.

What recommendations would you give to someone considering this product?

I would recommend others to use this program.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Mark t.

  • Role: Industry Specific Role
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Medici Review.

Likeliness to Recommend

9 /10

What differentiates Medici from other similar products?

It enables productivity. It is very transparent. It is reliable and trustworthy.

What is your favorite aspect of this product?

Transparency Reliability and trustworthy. User friendly.

What do you dislike most about this product?

No negative feedback.

What recommendations would you give to someone considering this product?

I would recommend others to use this program.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Visit our IT Critical Response Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171