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Medici

Medici

Composite Score
7.9 /10
CX Score
8.2 /10
Category
Medici
7.9 /10

What is Medici?

Medici is working to change how healthcare is delivered by recreating the doctor-patient relationship. With the secure messaging app, physicians and patients have the ability to connect via text, call, or video, from anywhere and on their schedule. This enables patients to chat with their doctor, vet, or therapist at any time, and clinicians to extend care and get paid without extra overhead or burdensome schedules.

Company Details


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Medici Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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The chart has 1 X axis displaying categories.
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Emotional Footprint Overview

Product Experience:
100%
Negotiation and Contract:
100%
Conflict Resolution:
100%
Strategy & Innovation:
100%
Service Experience:
100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Medici?

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The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
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0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Mobile

100

Medical Billing

94

Patient/ Physician Scheduling

92

Live Chat

90

File Sharing Collaboration

89

Voice and Video Collaboration

87

Medical Records Integration

86

Prescription Tools

86

Waiting Room

80

Data Security

79

Vendor Capability Ratings

Average 91

Ease of Customization

100

Vendor Support

97

Ease of Implementation

94

Usability and Intuitiveness

94

Business Value Created

94

Quality of Features

92

Availability and Quality of Training

90

Product Strategy and Rate of Improvement

90

Ease of IT Administration

87

Breadth of Features

86

Ease of Data Integration

79

Medici Reviews

Terry a.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Medici Review.

Likeliness to Recommend

10 /10

What differentiates Medici from other similar products?

It enhances productivity. It is transparent. It is very reliable and trustworthy. It has good customer support.

What is your favorite aspect of this product?

Transparency. Reliability. Good customer service. User friendly.

What do you dislike most about this product?

No dislike about this product.

What recommendations would you give to someone considering this product?

I would recommend this product to others.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

April b.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Medici Review.

Likeliness to Recommend

9 /10

What differentiates Medici from other similar products?

It is very easy to use. It is reliable and trustworthy. It is cost effective. It saves on time.

What is your favorite aspect of this product?

Save time. Easy to use. Cost effective.

What do you dislike most about this product?

No dislike about this product.

What recommendations would you give to someone considering this product?

I would recommend others to use the product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Unique Features

Liron h.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Medici review.

Likeliness to Recommend

10 /10

What differentiates Medici from other similar products?

Good customer support. User friendly. Saves on time. Very reliable.

What is your favorite aspect of this product?

Saves time. Very reliable User friendly.

What do you dislike most about this product?

Costly to implement.

What recommendations would you give to someone considering this product?

Yes I would recommend others to use the product.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
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