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OpenText Corporation

OpenText APM

Composite Score
7.6 /10
CX Score
7.9 /10
Category
OpenText APM
7.6 /10

What is OpenText APM?

OpenText™ (formerly Micro Focus APM) Application Performance Management (APM) Solutions allow you to isolate problems real-time for all of your applications whether on-premise, cloud, or mobile. OpenText APM Solutions are also available with a flexible delivery model to best fit your needs. Choose from any combination of on-premise, SaaS, or hybrid to suit your existing platform and business model.

Company Details


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Awards & Recognition

OpenText APM won the following awards in the Application Performance Management - Enterprise category

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OpenText APM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText APM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

2
Since last award

99 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText APM?

1% Negative
8% Neutral
91% Positive

Pros

  • Enables Productivity
  • Efficient Service
  • Respectful
  • Security Protects

Feature Ratings

Average 82

Enterprise Cloud Platform Support

91

Non-Commodity Operating Systems

89

Application Discovery

89

Domain-Centric AI/ML

89

Domain-Agnostic AI/ML

86

Scalability

84

Transaction Request Performance

84

Application Request Tracing

83

Server Monitoring

83

Synthetic Monitoring (RUM)

83

Error Reporting

82

Vendor Capability Ratings

Average 79

Quality of Features

83

Ease of Implementation

83

Breadth of Features

82

Business Value Created

79

Ease of Customization

79

Ease of IT Administration

78

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

77

Vendor Support

77

Ease of Data Integration

77

Availability and Quality of Training

76

OpenText APM Reviews

  • Role: Consultant
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jun 2022

Big up with real-time monitoring of our servers.

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Marcos P.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates OpenText APM from other similar products?

Immediate and secure connection to our organization's local file servers on all my mobile devices. Also, I can use a browser anywhere in the world and earn income that way. I love being able to share a file with a customer outside our organization and share it very securely. I can see ALL files and folders on the organization's servers.

What is your favorite aspect of this product?

What nks likes most about this product is that it is an automation test instrument. I hope the buyer interface is quite simple to use. However, even inserting fairly basic functionality requires several steps.

What do you dislike most about this product?

From the moment we used this product, we did not notice any flaws, as the product is of exceptional quality, in addition, it has access to shared data, you can simply view the information or have the possibility to comment.

What recommendations would you give to someone considering this product?

We can recommend this product because it is an extremely flexible file sharing solution that allows multiple team members to work together.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jeannine G.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

A product that is here to stay

Likeliness to Recommend

9 /10

What differentiates OpenText APM from other similar products?

We can write our own code using vbscript to cover all our business requirements. It is highly scalable as it supports clustering. Quality Center is used as an ALM solution by all R&D throughout the organization. Solves complete phases of the Software life cycle.

What is your favorite aspect of this product?

Among the aspects that stand out greatly in the product is undoubtedly its Workflow Management, as well as Test Plan and Test Execution, on the other hand, it has good User Management, Release Management, Defect Management and Requirements Management. . On the other hand the administration of the site is very good.

What do you dislike most about this product?

The Agility of the product is a point against which is quite difficult to overcome, since although it is very robust, it leaves much to be desired in terms of agility, its portfolio is not the best either, but one as a user can adapt with a little experience using the product. .

What recommendations would you give to someone considering this product?

It is a robust and highly scalable solution to support all business needs. It can be adapted to any organization and you can solve all your problems in one way or another by customizing it. It improves a lot of productivity and visibility. For an organization that has fully embraced the SAFe structure, including the naming terminology, it is less appropriate and other than that.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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