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What is OpenText APM?
OpenText™ (formerly Micro Focus APM) Application Performance Management (APM) Solutions allow you to isolate problems real-time for all of your applications whether on-premise, cloud, or mobile. OpenText APM Solutions are also available with a flexible delivery model to best fit your needs. Choose from any combination of on-premise, SaaS, or hybrid to suit your existing platform and business model.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
2
Since last award
99 Plan to Renew
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love OpenText APM?
Pros
- Enables Productivity
- Efficient Service
- Respectful
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Enterprise Cloud Platform Support
Non-Commodity Operating Systems
Application Discovery
Domain-Centric AI/ML
Domain-Agnostic AI/ML
Scalability
Transaction Request Performance
Application Request Tracing
Server Monitoring
Synthetic Monitoring (RUM)
Error Reporting
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Business Value Created
Ease of Customization
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Ease of Data Integration
Availability and Quality of Training
OpenText APM Reviews
Shubham K.
- Role: Operations
- Industry: Entertainment
- Involvement: End User of Application
Submitted Nov 2024
Great features , realistic product
Likeliness to Recommend
What differentiates OpenText APM from other similar products?
It's range of features and realistic UI design
What is your favorite aspect of this product?
I like how it tackles complex digital transformation programs with ease and confidence
What do you dislike most about this product?
Nothing as such
What recommendations would you give to someone considering this product?
Should definitely consider to enhance productivity and minimize time
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Atharva K.
- Role: Information Technology
- Industry: Chemicals
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
One of the best!!!
Likeliness to Recommend
What differentiates OpenText APM from other similar products?
It has capabilities such as it can run on prem as well as on cloud
What is your favorite aspect of this product?
The capability to run on cloud The automated reporting for performance and tool's which automatically finds out if there is any issue in the system
What do you dislike most about this product?
The leaning curve is steep and the cost is on the higher side
What recommendations would you give to someone considering this product?
The overall product is good and it will definitely help you to improve the system performance. But since the learning curve is steep training the people might be an issue.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Megan S.
- Role: Information Technology
- Industry: Retail
- Involvement: End User of Application
Submitted Apr 2024
Unveiling the Performance Puzzle
Likeliness to Recommend
What differentiates OpenText APM from other similar products?
Many APM tools offer basic monitoring, but OpenText APM goes a step further with its built-in AIOps (Artificial Intelligence for IT Operations) capabilities. This allows for proactive problem identification and even automated remediation in some cases
What is your favorite aspect of this product?
OpenText APM's AI is like a Sherlock Holmes for application performance issues. It doesn't just tell you there's a problem; it helps you pinpoint the root cause. This saves our IT team a ton of time troubleshooting and allows us to resolve performance issues quickly
What do you dislike most about this product?
While OpenText APM excels at monitoring our internal systems, visibility into third-party applications integrated with our platform can be a bit limited.
What recommendations would you give to someone considering this product?
If you're a CIO or IT director in retail, and application performance is a top priority, then OpenText APM is definitely worth considering.
Pros
- Trustworthy
- Efficient Service
- Inspires Innovation
- Security Protects
