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OpenText Corporation

OpenText APM

Composite Score
7.6 /10
CX Score
7.9 /10
Category
OpenText APM
7.6 /10

What is OpenText APM?

OpenText™ (formerly Micro Focus APM) Application Performance Management (APM) Solutions allow you to isolate problems real-time for all of your applications whether on-premise, cloud, or mobile. OpenText APM Solutions are also available with a flexible delivery model to best fit your needs. Choose from any combination of on-premise, SaaS, or hybrid to suit your existing platform and business model.

Company Details


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Awards & Recognition

OpenText APM won the following awards in the Application Performance Management - Enterprise category

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OpenText APM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText APM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

2
Since last award

99 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText APM?

1% Negative
8% Neutral
91% Positive

Pros

  • Enables Productivity
  • Efficient Service
  • Respectful
  • Security Protects

Feature Ratings

Average 82

Enterprise Cloud Platform Support

91

Non-Commodity Operating Systems

89

Application Discovery

89

Domain-Centric AI/ML

89

Domain-Agnostic AI/ML

86

Scalability

84

Transaction Request Performance

84

Application Request Tracing

83

Server Monitoring

83

Synthetic Monitoring (RUM)

83

Error Reporting

82

Vendor Capability Ratings

Average 79

Quality of Features

83

Ease of Implementation

83

Breadth of Features

82

Business Value Created

79

Ease of Customization

79

Ease of IT Administration

78

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

77

Vendor Support

77

Ease of Data Integration

77

Availability and Quality of Training

76

OpenText APM Reviews

Tianwen D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Automation of functional tests.

Likeliness to Recommend

9 /10

What differentiates OpenText APM from other similar products?

Micro Focus has the distinction of being one of the best web application functional testing tools on the market, allowing open source automation tools, easy to integrate with ALM allowing multiple tests to run at the same time.

What is your favorite aspect of this product?

Like Micro Focus provides a wide scope for testing applications from most platforms such as Web, Desktop App, API, with AI-based object identifier options, useful for identifying and saving objects from a cluttered user interface, which reduces a significant time in the collection of objects.

What do you dislike most about this product?

I find that Micro Focus has high maintenance and authorization costs.

What recommendations would you give to someone considering this product?

I recommend Micro Focus for being an excellent alternative to improve, streamline business processes and reduce time to market.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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