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MicroBiz LLC

MicroBiz

Composite Score

6.7 /10

CX Score

7.1 /10

10 Reviews Write a Review

What is MicroBiz?

Run your POS registers, service department and back office from one application

Company Details

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MicroBiz Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MicroBiz.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MicroBiz?

5% Negative

5% Neutral

90% Positive

Pros

Efficient Service
Inspires Innovation
Caring
Client Friendly Policies

Feature Ratings

Average 74

Analytics and Reporting

Promotions Management

E-Commerce Integration

Dashboard

Employee Mobile

Customer Relationship Management

POS

Sales Transactions

Customer Loyalty Programs

Supplier Management

Inventory Management

Vendor Capability Ratings

Average 79

Ease of Data Integration

Quality of Features

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

MicroBiz Reviews

Muhammad F.

Role: Finance
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Wonderful POS Software for Order Management

Likeliness to Recommend

8 /10

What differentiates MicroBiz from other similar products?

MicroBiz comes with a wide variety of features, helping users to streamline and organize operations by automating order and inventory management. MicroBiz Cloud is best suited for retail businesses with multiple registers or store locations.

What is your favorite aspect of this product?

MicroBIz is easy to learn and use. It allows to maintain an order and update related information e.g. offering discount or promotion. It allows to get historical sales data of any item; customer history may also been reviewed any time; manage sales tax; manage distribution of free gift cards. It has different features of reporting, data filtering, configurable with QuickBooks, purchasing, receiving, inventory adjustment, reorder points,

What do you dislike most about this product?

MicroBiz needs to improve technical support by quick response and widening their user guide. To get old data from previous system cannot be automated but manually which takes excessive time and energy. It may be integrated with Magento but limited to only Magento 1; I had to work around regarding some Magento plug-in conflicts.

What recommendations would you give to someone considering this product?

MicroBiz Cloud is a great web-based POS and inventory management system designed for small to mid-sized businesses. It has modern features enabling retailers to compete in today's marketplace. It integrates seamlessly with QuickBooks Online and the WooCommerce ecommerce platform.

Pros

Reliable
Enables Productivity
Trustworthy
Efficient Service

Sophia O.

Role: Finance
Industry: Communications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Decent product

Likeliness to Recommend

7 /10

What differentiates MicroBiz from other similar products?

It’s very complicated technically

What is your favorite aspect of this product?

The interface is easy to look at

What do you dislike most about this product?

It’s very complicated sometimes

What recommendations would you give to someone considering this product?

Make sure you have a good IT team to put it together

Pros

Altruistic
Helps Innovate
Continually Improving Product
Reliable

Hagaria B.

Role: Finance
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

My Experience With MicroBiz

Likeliness to Recommend

9 /10

What differentiates MicroBiz from other similar products?

What makes MicroBiz different is that you can register your business POS, back office, and service department from a single application

What is your favorite aspect of this product?

I like that MicroBiz is customizable The software operates many process from a single application

What do you dislike most about this product?

With MicroBiz, everything has been great and straightforward

What recommendations would you give to someone considering this product?

I recommend MicroBiz because it meets our need when it comes to retail management. It is a single application that is easy to customize.

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Latest Research

MicroBiz

What is MicroBiz?

Company Details

Need Assistance?

MicroBiz Ratings

77 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love MicroBiz?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Promotions Management Includes marketing advertisements and discounted items.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Employee Mobile Mobile devices can be used to check inventory, check customer history, and process SALES/RETURN transactions & invoicing.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

POS Includes cash register, card readers, invoicing, and bar code scanner.

Sales Transactions Includes an item, quantity, payment, statement of charges/receipt, sales management, refund, exchanges, special order processing and foreign currency/exchange.

Customer Loyalty Programs Includes customer recognition and reward program or points.

Supplier Management Ability to generate, sort and categorize vendor profiles and/or including supplier collaboration, quarterly Business Review Meetings, Scorecards, KPI and SLA's.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

MicroBiz Reviews

Muhammad F.

Wonderful POS Software for Order Management

Likeliness to Recommend

Pros

Sophia O.

Decent product

Likeliness to Recommend

Pros

Hagaria B.

My Experience With MicroBiz

Likeliness to Recommend

Pros

Title

Feature Ratings

Analytics and Reporting

Promotions Management

E-Commerce Integration

Dashboard

Employee Mobile

Customer Relationship Management

POS

Sales Transactions

Customer Loyalty Programs

Supplier Management

Inventory Management

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training