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MicroBiz LLC

MicroBiz

Composite Score

6.7 /10

CX Score

7.1 /10

10 Reviews Write a Review

What is MicroBiz?

Run your POS registers, service department and back office from one application

Company Details

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MicroBiz Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MicroBiz.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

77 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MicroBiz?

5% Negative

5% Neutral

90% Positive

Pros

Efficient Service
Inspires Innovation
Caring
Client Friendly Policies

Feature Ratings

Average 74

Analytics and Reporting

Promotions Management

E-Commerce Integration

Dashboard

Employee Mobile

Customer Relationship Management

POS

Sales Transactions

Customer Loyalty Programs

Supplier Management

Inventory Management

Vendor Capability Ratings

Average 79

Ease of Data Integration

Quality of Features

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

MicroBiz Reviews

Neyda Jose M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2020

Easy to use and ideal for inventory control

Likeliness to Recommend

9 /10

What differentiates MicroBiz from other similar products?

This software differs from others because it allows its users to increase their sales either through the computer or Mac, providing real-time inventory updates and even performing automated buy and receive tasks, as well as providing them with an interface of easy access and use, besides that it offers the scanning of bar codes reason why MicroBiz is a software that is very complete.

What is your favorite aspect of this product?

As for the aspect that I consider my favorite is to be able to access the inventory in real time since in this way the arduous task of doing it manually is left aside which is a great time saver, I also like that it is easy to use because it is not necessary to have to prepare users for handling it, in addition to that thanks to its tools increase sales can be very simple.

What do you dislike most about this product?

MicroBiz can have a somewhat high price especially if it is software that will be used by small businesses, however considering how feasible the effort is will not be in vain.

What recommendations would you give to someone considering this product?

Yes, I recommend its use because implementing it makes it easier to have access to inventory in real time as it gives very accurate information about it, in addition to integrating it with several payment processors, which leads to higher sales.

Pros

Saves Time
Helps Innovate
Continually Improving Product
Reliable

Melanie K.

Role: Sales Marketing
Industry: Telecommunications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2020

not pricey like the last database

Likeliness to Recommend

10 /10

What differentiates MicroBiz from other similar products?

it has more customer service values to follow

What is your favorite aspect of this product?

that it gets the job done correctly

What do you dislike most about this product?

nothing I know I dislike about this database

What recommendations would you give to someone considering this product?

that this is a good product for a lot of employees to train them with

Pros

Unique Features
Efficient Service
Inspires Innovation
Caring

Anthony B.

Role: Student Academic
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2020

The product is ok. Platform is a little intense

Likeliness to Recommend

1 /10

What differentiates MicroBiz from other similar products?

Nothing much

What is your favorite aspect of this product?

I didn't really like this product compared to similar products

What do you dislike most about this product?

Platform is not user friendly

What recommendations would you give to someone considering this product?

Try out others before buying

Cons

Inhibits Innovation
Slower Product Innovation
Less Reliable

Latest Research

MicroBiz

What is MicroBiz?

Company Details

Need Assistance?

MicroBiz Ratings

77 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love MicroBiz?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Promotions Management Includes marketing advertisements and discounted items.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Employee Mobile Mobile devices can be used to check inventory, check customer history, and process SALES/RETURN transactions & invoicing.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

POS Includes cash register, card readers, invoicing, and bar code scanner.

Sales Transactions Includes an item, quantity, payment, statement of charges/receipt, sales management, refund, exchanges, special order processing and foreign currency/exchange.

Customer Loyalty Programs Includes customer recognition and reward program or points.

Supplier Management Ability to generate, sort and categorize vendor profiles and/or including supplier collaboration, quarterly Business Review Meetings, Scorecards, KPI and SLA's.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

MicroBiz Reviews

Neyda Jose M.

Easy to use and ideal for inventory control

Likeliness to Recommend

Pros

Melanie K.

not pricey like the last database

Likeliness to Recommend

Pros

Anthony B.

The product is ok. Platform is a little intense

Likeliness to Recommend

Cons

Title

Feature Ratings

Analytics and Reporting

Promotions Management

E-Commerce Integration

Dashboard

Employee Mobile

Customer Relationship Management

POS

Sales Transactions

Customer Loyalty Programs

Supplier Management

Inventory Management

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Ease of IT Administration

Vendor Support

Breadth of Features

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training