What is Microsoft Dynamics 365 ERP?
Enterprise resource planning (ERP) systems help organizations manage their businesses with efficiency and flexibility—bringing together finance, manufacturing, retail, supply chain, warehouse, and inventory. Optimize your financials and operations to drive growth and make real-time, data-driven decisions at global scale—all with an intelligent, modern business application.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Dynamics 365 ERP Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Dynamics 365 ERP.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
94 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 ERP?
Pros
- Trustworthy
- Respectful
- Security Protects
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounting and Financial Management
Customer Relationship Management
Analytics and Reporting
Industry Specific Capabilities
Governance Risk and Compliance
Procurement Management
Job and Project Management
Supply Chain Management
Service Management
Human Capital Management
BI and Performance Management
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Breadth of Features
Business Value Created
Ease of IT Administration
Ease of Implementation
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Also Featured in...
Microsoft Dynamics 365 ERP Reviews
mona m.
- Role: Finance
- Industry: Apparel
- Involvement: Business Leader or Manager
Submitted Sep 2023
Fantastic and must have product for small business
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 ERP from other similar products?
Costs and the customizations,ease of use ,and user friendly interface
What is your favorite aspect of this product?
I like the automatically generated reports based on save data ,required less effort and less time,saved my lots of time
What do you dislike most about this product?
I don't dislike anything about this product
What recommendations would you give to someone considering this product?
Highly recommend this product especially if they are small organizations like us because it is cost effective,efficient and time saving product
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Anthony M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2023
Grow and improve your business.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 ERP from other similar products?
Very powerful. Improved efficiency. Ideal as a sales, marketing, and customer support tool.
What is your favorite aspect of this product?
Anybody who is familiar with Microsoft products will find Dynamics 365 an easy tool to learn and be proficient in. Expect better results from your IT team.
What do you dislike most about this product?
The plans are expensive and do include additional costs.
What recommendations would you give to someone considering this product?
Anybody who is a consultant, business analyst, IT project manager, developer, or accountant should consider using Dynamics 365 ERP.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Nishtha G.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2023
Easy to use, amazing capabilities
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 ERP from other similar products?
Microsoft Dynamics 365 is easy to use and a great job has been done on documentation and regular updates on new/existing features. Any other ERP does not provide this detailed explanation of its features
What is your favorite aspect of this product?
Analytical reporting and customizations that can be done to match the industry standards.
What do you dislike most about this product?
Since it is cloud based, it will always require a stable internet connection. Some small scale businesses do not have that which can hamper entering data or creating sales order/purchase orders etc.
What recommendations would you give to someone considering this product?
I would highly recommend this product because it solves problems for every business out there - large businesses, mid-sized ones or even family owned small scale businesses
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
