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What is Microsoft Dynamics 365 Sales Professional?
Dynamics 365 Sales, Professional, helps you close more deals by knowing your customers better and having sales information readily available to make informed decisions faster. It is Ideal for enterprises that need a sales automation solution. The Sales Professional app is similar to the Sales Hub app, but the entities included in Sales Professional are a subset of the entities included in Sales Enterprise.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
99 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Professional?
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customer Service Management
Lead Management
Analytics and Reporting
Sales Management
Activity and Workflow Management
Marketing Management
Collaboration
Account and Contact Management
Mobile
Telephony and Call Center Management
Quote Contract and Proposal
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Quality of Features
Usability and Intuitiveness
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Ease of Customization
Vendor Support
Microsoft Dynamics 365 Sales Professional Reviews
Dennis N.
- Role: Consultant
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2022
Great handling! Many features!
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Professional from other similar products?
The connection with other MS software is the main feature!
What is your favorite aspect of this product?
Great handling! Even for NONE IT users.
What do you dislike most about this product?
Nothing i could mention.
What recommendations would you give to someone considering this product?
The perfect integration with other apps.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Richard G.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2022
The Best CRM available
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Professional from other similar products?
Compatible with your Microsoft eco system
What is your favorite aspect of this product?
Ease of lead management and marketing automation capabilities
What do you dislike most about this product?
Occasional slowdown wehn Microsoft update the system
What recommendations would you give to someone considering this product?
If you need a CRM for leads or customers, then this is the best on the market
Pros
- Performance Enhancing
- Helps Innovate
- Continually Improving Product
- Reliable
Hassan S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Mar 2022
Excellent CRM tool with plenty of features
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Professional from other similar products?
Supports sales representatives during the marketing funnel. Allows for relatively rapid quoting, providing the client with a rapid estimate. It allows the organization to simplify the procedure and manner of dealing with sales from proposal to purchase, and it assists our service professionals in handling RMAs and product situations on a worldwide scale.
What is your favorite aspect of this product?
We utilize this software throughout our firm, not just by sales people or departments, it houses a majority of the critical database files for our commodities and sales prices system. Our product management and marketer customers utilize the software to collect sales data and carry out assessments, among other things.
What do you dislike most about this product?
Gathering data into client files is inconvenient because information entered into a client file in relation to a position for which they are prospective wasn't featured in the overall client file. Because this is a Microsoft product, number of clicks continues to remain excessive.
What recommendations would you give to someone considering this product?
The software does a good job of storing your database files on clients and guiding you through the stages of converting a lead into an official order. The home screen feature gives a few well-optimized observations for each company segment, making this a useful business product.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Effective Service
