What is Microsoft Dynamics 365 Sales Enterprise?
Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights. Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. With Sales Enterprise, your sales organization can automate the sales process from lead to cash, run marketing campaigns, enforce best practices, collaborate with customers, and much more.
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
96 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Enterprise?
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics and Reporting
Account and Contact Management
Collaboration
Lead Management
Sales Management
Customer Service Management
Marketing Management
Activity and Workflow Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Microsoft Dynamics 365 Sales Enterprise Reviews
Ragini j.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Sep 2021
Microsoft dynamics 365 CRM reviews.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
User interface is quite intuitive Support team is friendly and Knowledgeable. Easy to learn
What is your favorite aspect of this product?
Lead management. Lead Assignment. Transparency between the Customer and organisations. Data extraction from Various Campaigns
What do you dislike most about this product?
For New user it's quite difficult, adequate training is required
What recommendations would you give to someone considering this product?
One of the Best CRM for every Size of Organization
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Caring
Amir M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
One of the best crm available out there.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Easy to use and simple to understand. Best crm with changing functionalities
What is your favorite aspect of this product?
User interface is very good. The services are really good. The support is very good
What do you dislike most about this product?
Nothing as such it is very good software
What recommendations would you give to someone considering this product?
Please give it a try it is really good application
Pros
- Performance Enhancing
- Effective Service
- Saves Time
- Client's Interest First
Robinson Andres T.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
"Easy to use and effective to implement".
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
It is simple to use, offers a high level of customization, has a friendly and flexible interface, enables the generation of advanced reports, has a fairly consolidated ecosystem and high quality, which allows its integration with various applications, its lead generation effectiveness, and also its sophisticated system adapts very well to processes and business needs.
What is your favorite aspect of this product?
It allows us to provide quality customer service, facilitates customer interaction, which has made it possible to create truly unique and unparalleled experiences and has allowed us to maintain customer loyalty. I especially like its integration with various connected tools within OfficeSuite to execute specific processes, maximize our productivity, achieve quality results and strengthen team collaboration.
What do you dislike most about this product?
Access to special functions, such as relationship analysis and predictive ratings, among others, is subject to additional costs.
What recommendations would you give to someone considering this product?
It is an excellent tool that can play a key role in the sales process of any company; it is a well-balanced CRM in terms of marketing, sales and customer service tools; it allows you to manage processes; it offers high performance, functionality and efficiency for lead generation; and it really generates amazing results.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
