What is Microsoft Dynamics 365 Sales Enterprise?
Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights. Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. With Sales Enterprise, your sales organization can automate the sales process from lead to cash, run marketing campaigns, enforce best practices, collaborate with customers, and much more.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Dynamics 365 Sales Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Dynamics 365 Sales Enterprise.
86 Likeliness to Recommend
96 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Enterprise?
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics and Reporting
Account and Contact Management
Collaboration
Lead Management
Sales Management
Customer Service Management
Marketing Management
Activity and Workflow Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Microsoft Dynamics 365 Sales Enterprise Reviews
Manish P.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Aug 2021
Stable, feature-rich and costly.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
It is stability and it is integration with other microsoft and other CRM and sales products.
What is your favorite aspect of this product?
Product stability and data segment assigned to us. And easily management of leads.
What do you dislike most about this product?
Costing is high.
What recommendations would you give to someone considering this product?
If you want a stable product and costing not that much concern area. Try this.
Pros
- Reliable
- Respectful
- Helps Innovate
- Continually Improving Product
Tisha S.
- Role: Finance
- Industry: Construction
- Involvement: End User of Application
Submitted Aug 2021
Great tool for reporting and leads.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
-I give points to its ability to mold, due to its dynamism at any level of complexity. -Setup is not tedious -Easily integrated with legacy applications Better security system; it is role-based and simple to configure. -Features such as Activity Management and the Dashboard drive our capability, simplifying key decision making.
What is your favorite aspect of this product?
Fast Track team from Microsoft, the support they offer after sales has been very helpful. I like having order by being able to gather customers in one place, sending mass notifications, a complete overview, and a good perspective of projects in the portfolio makes taking more accurate and safe directions. This CRM product from Microsoft has definitely raised the potential and will surely be a tool included for the future planning of our goals. Among other benefits it saves me time and also headaches with so many spreadsheets every day, there is less confusion and information is not lost.
What do you dislike most about this product?
The internal dashboards take a long time to load, this is an aspect that bothers me sometimes.
What recommendations would you give to someone considering this product?
I highly recommend it to keep track and follow up on reports and leads. Another personal recommendation is to get the most out of this product in conjunction with an ERP.
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Continually Improving Product
Felicia B.
- Role: Industry Specific Role
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Aug 2021
Excellent product
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
I have no experience from similar products.
What is your favorite aspect of this product?
It has streamlined our marketing and sales channels effectively. Our customer service team has gained a lot since we can now serve our customers easily. Planning and getting insights has given our team members secure working environment that enables us to work on integrated data excellently.
What do you dislike most about this product?
Nothing I have disliked from the operation of this great product.
What recommendations would you give to someone considering this product?
I highly recommend this platform to any company for effective marketing and sales management.
Pros
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
- Saves Time
