Microsoft Dynamics 365 Sales Enterprise
What is Microsoft Dynamics 365 Sales Enterprise?
Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights. Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. With Sales Enterprise, your sales organization can automate the sales process from lead to cash, run marketing campaigns, enforce best practices, collaborate with customers, and much more.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 89%
- Negotiation and Contract:
- 86%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 90%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Enterprise?
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Analytics and Reporting
Lead Management
Sales Management
Account and Contact Management
Customer Service Management
Marketing Management
Activity and Workflow Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Vendor Support
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Lead Management
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Sales Engagement Platforms
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Microsoft Dynamics 365 Sales Enterprise Reviews
Ruth Osebhajimedeh S.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2025
A Smart, Scalable CRM that Empowers Modern Sales
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
It has seamless integration with Microsoft 365 apps
What is your favorite aspect of this product?
The AI-powered insight and automation
What do you dislike most about this product?
Nothing, I love everything about this product
What recommendations would you give to someone considering this product?
Maximize your integration with Microsoft tools, it's the best ever
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: C-Level
- Industry: Agriculture
- Involvement: IT Leader or Manager
Submitted Apr 2025
My review in a few words
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Tiamiyu U.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2025
AI-Powered Sales Optimization
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Microsoft Dynamics 365 Sales Enterprise stands out with its deep integration with the Microsoft ecosystem (Outlook, Teams, Power BI) and AI-driven insights. It offers customizable sales processes, seamless collaboration tools, and a unified view of customer data, making it ideal for businesses seeking to streamline sales, improve customer relationships, and drive growth
What is your favorite aspect of this product?
My favorite aspect of Dynamics 365 Sales Enterprise is its AI-powered insights and predictive analytics. They help sales teams prioritize leads, forecast accurately, and make smarter, data-driven decisions, all within the well known Microsoft Ecosystem
What do you dislike most about this product?
Nothing particular
What recommendations would you give to someone considering this product?
Leverage Microsoft integrations, customize sales processes, train teams on AI insights, use forecasting tools, and plan for scalability to maximize the benefits of this application
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
