Microsoft Dynamics 365 Sales Enterprise
What is Microsoft Dynamics 365 Sales Enterprise?
Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights. Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. With Sales Enterprise, your sales organization can automate the sales process from lead to cash, run marketing campaigns, enforce best practices, collaborate with customers, and much more.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Enterprise?
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
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Feature Ratings
Analytics and Reporting
Account and Contact Management
Collaboration
Lead Management
Sales Management
Customer Service Management
Marketing Management
Activity and Workflow Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Microsoft Dynamics 365 Sales Enterprise Reviews
Jeremy P.
- Role: Industry Specific Role
- Industry: Media
- Involvement: End User of Application
Submitted Dec 2022
Microsoft making its mark again here.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
By streamlining and automating the business procedures in the sales, marketing, and customer service sectors that foster client happiness and loyalty, customer relationship management (CRM) can save costs and boost profitability. Through marketing automation, customer service automation, and sales force automation, CRM platforms like Dynamics 365 can produce ROI.
What is your favorite aspect of this product?
The biggest feature of the Dynamics sales app is that it is simpler to use than the Dynamics 365 app and offers a far nicer dashboard image. In the sales app, we can also answer to customers more quickly. Since you don't specifically need to be connected to the server via the office lane network, it is quite simple to navigate and very accessible from anywhere.
What do you dislike most about this product?
The least useful aspect is how challenging it may be to use, especially the first few times, while pulling enormous reports. I'd be interested to see it accelerate. I dislike its restricted functionality as well because it lacked highly particular fields for a particular firm and required customizations.
What recommendations would you give to someone considering this product?
As a CRM, it has greatly aided us in controlling our sales pipelines and in maintaining the accuracy of our previous records. It has enabled several important metrics in the reports. With Dynamics, we can properly arrange and categorize our leads according to highest importance. It offers a platform that all CSRs can use to collaborate.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Michael M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2022
Excellent integrating other Microsoft products
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
When it comes to accounts receivable, payable, payroll, and human resources, Microsoft Dynamics 365 provides a one-stop shop. Remittance and disbursement of funds is now a breeze, and the reports are fantastic. When it comes to keeping track of employee information, the payroll system is invaluable.
What is your favorite aspect of this product?
It combines some of the lighter ERP features with CRM, making it one of the best CRM systems available. No matter what I'm doing in the cloud or with my data sets, I always find it to be the most user-friendly and up to par program available.
What do you dislike most about this product?
However, I do think there is room for improvement in the website's user experience. While the CRM app as a whole is straightforward to use, the user interface leaves much to be desired. Capacity to store information is restricted.
What recommendations would you give to someone considering this product?
When it comes to ease of use and compatibility with other Microsoft products, I recommend Microsoft Dynamics 365 without reservation. In my experience, it has facilitated better business administration decision-making and streamlined my work. This flexibility is especially useful for meeting the specific requirements of individual businesses and processes through the customization options it provides to end users.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Respectful
Muhammad Khalid S.
- Role: Consultant
- Industry: Engineering
- Involvement: End User of Application
Submitted Sep 2022
Very Easy to use ,but within Budgeted Price
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Dynamics 365 Sales enables salespeople to build strong relationships with their customers, take actions based on insights, and close deals faster. Use Dynamics 365 Sales to keep track of your accounts and contacts, nurture your sales from lead to order, and create sales collateral. You can also create marketing lists and campaigns, and follow service cases associated with specific accounts or opportunities.
What is your favorite aspect of this product?
We can predict how much revenue your sales team will generate in a given timeframe.
What do you dislike most about this product?
I have nothing to say anything about dislikes.
What recommendations would you give to someone considering this product?
Really recommend this product as we can manage our saving accounts, leads, and contacts to Sales Navigator.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
