Microsoft Dynamics 365 Sales Enterprise
What is Microsoft Dynamics 365 Sales Enterprise?
Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights. Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. With Sales Enterprise, your sales organization can automate the sales process from lead to cash, run marketing campaigns, enforce best practices, collaborate with customers, and much more.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Dynamics 365 Sales Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Dynamics 365 Sales Enterprise.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Enterprise?
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics and Reporting
Account and Contact Management
Collaboration
Lead Management
Sales Management
Customer Service Management
Marketing Management
Activity and Workflow Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Microsoft Dynamics 365 Sales Enterprise Reviews
Bethany W.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2021
Powerful marketing automation tool
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
This is the most powerful marketing enterprise toll I have worked with in our organization.
What is your favorite aspect of this product?
It has well customizable user interface that we can effectively integrate with our customer leads to win more clients. Deployment process is easy and there is no maintenance cost required.
What do you dislike most about this product?
I have not experienced any challenge from the performance of this great tool.
What recommendations would you give to someone considering this product?
Our marketing automation infrastructure has been streamlined by powerful performance of this great tool and I highly recommend.
Pros
- Enables Productivity
- Efficient Service
- Effective Service
- Inspires Innovation
Rabecca W.
- Role: Industry Specific Role
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Sep 2021
Sales and marketing team management product
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Microsoft Dynamics 365 Sales (CRM) is very powerful in sales and marketing coordination.
What is your favorite aspect of this product?
Digital marketing across the entire company have been successfully implemented by this great product. It has streamlined our communication platforms improving our customer experiences and bringing more clients to our company.
What do you dislike most about this product?
I have not experienced any poor performance from the operation of this tool.
What recommendations would you give to someone considering this product?
For sales and marketing improvement team and digital management I recommend Microsoft Dynamics 365 Sales (CRM).
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Efficient Service
Jitendra B.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Stable and Microsoft services integration
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
CRM Integration with Microsoft office 365 is good and tight.
What is your favorite aspect of this product?
MS Office 365 integration and on-the-go productivity are good with the Work from Home environment. Syncing client's emails with CRM contact history is seamless.
What do you dislike most about this product?
Costing could be high for some businesses.
What recommendations would you give to someone considering this product?
If you are using Microsoft services then this is a must-try CRM system for sales.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
