What is Microsoft Dynamics 365 Sales Enterprise?
Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights. Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. With Sales Enterprise, your sales organization can automate the sales process from lead to cash, run marketing campaigns, enforce best practices, collaborate with customers, and much more.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMicrosoft Dynamics 365 Sales Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Dynamics 365 Sales Enterprise.
86 Likeliness to Recommend
96 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Enterprise?
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics and Reporting
Account and Contact Management
Collaboration
Lead Management
Sales Management
Customer Service Management
Marketing Management
Activity and Workflow Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Microsoft Dynamics 365 Sales Enterprise Reviews
- Role: C-Level
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jul 2020
Easy to Use
Likeliness to Recommend
Pros
- Continually Improving Product
- Performance Enhancing
- Unique Features
- Saves Time
Kevin K.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Jun 2020
Good but not yet there
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Microsoft Dynamics 365 has a budget feature that many CRM tools lack.
What is your favorite aspect of this product?
I didn't find any favorite aspect of this product. This is since my option of customer relation management has mos features locked and can only function upon installing other Microsoft software.
What do you dislike most about this product?
What bothers most about this product is that my area of specialization could not use it effectively. I had to look for an alternative and this meant that everyone else that I collaborated with had switch to the other tool that would serve us all. However, the finance department and sales team benefited from Microsoft Dynamics 365.
What recommendations would you give to someone considering this product?
Kindly improve the features to meet a wide variety of users and departments.
Pros
- Generous Negotitation
- Transparent
- Continually Improving Product
- Reliable
Joel W.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2020
Multiply your Sales with Microsoft Dynamics.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Microsoft Dynamics is a multitasking application, one with so much capabilities such as supported sales, and the customer Relations management, information sharing, among others. Sure, using Microsoft Dynamics is quite a hustle, but I like the help and the training from the support team. And again, Microsoft Dynamics brings clients closer to the company.
What is your favorite aspect of this product?
Managing the customers relations is one of the perfect thing I see with Microsoft Dynamics. Furthermore, the ability to provide a clear way to increase sales, where there is automations and even advertising. Again, Microsoft Dynamics has a friendly interface which allows users to learn how to navigate it.
What do you dislike most about this product?
My problem with Microsoft Dynamics is on price. In fact, oy a few companies or individuals who can comfortably afford to install this application, and my concern is the developer to lower down the costs. On training, something is being done, and we appreciate.
What recommendations would you give to someone considering this product?
Have your sales doubled or even multiplied. Not because of anything else, but Microsoft Dynamics. The application is so diverse, that it helps the company to see things in a wonder perspective.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
