What is Microsoft Dynamics 365 Sales Enterprise?
Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights. Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. With Sales Enterprise, your sales organization can automate the sales process from lead to cash, run marketing campaigns, enforce best practices, collaborate with customers, and much more.
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
96 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Enterprise?
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics and Reporting
Account and Contact Management
Collaboration
Lead Management
Sales Management
Customer Service Management
Marketing Management
Activity and Workflow Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Microsoft Dynamics 365 Sales Enterprise Reviews
Emily J.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
A great customer Relation Management solution
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
The tool provides excellent sales execution along with its reporting and deep insight analysis along with Microsoft 365 Integration. All MS Office assets are available at your disposal with 100% real-time sync support. Linked in Sales Navigation is also available with limited features. A conversion tool with state-of-the-art AI support is available for competitive products and brand analysis.
What is your favorite aspect of this product?
The tool is one of the best CRM out there due to its integration with all MS Office programs as they are the main tool used in any organization. The actual sales and conversion are directly reflected in the system with trend analysis filters available for all time durations.
What do you dislike most about this product?
The tool also provides seller analysis behavior and top seller analysis but this feature is limited in enterprise plans but available for another expensive plan. The older version of Dynamics was simple while the latest one, not so much. Tracking calls are difficult and the system sometimes fails to track important customer calls. The overall system is slow and updates take a lot of time along with analysis reports not being as real-time as they should be.
What recommendations would you give to someone considering this product?
Microsoft Dynamics Enterprise suits all business sectors in SMEs with scalability. The tool requires experience for usability but once you get a hang of it, it's pretty easy to use. Plans are very economical depending upon the revenue generated. Trend Analyses are very beneficial to keep a record of your activities.
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Continually Improving Product
Dennis N.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2022
Fantastic product đź‘Ś
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
The product is all good
What is your favorite aspect of this product?
Whole product is good
What do you dislike most about this product?
I dislike none
What recommendations would you give to someone considering this product?
Go for it. Its worth ones investment
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jeniffer L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Effective and Functional Marketing Tool.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Marketing management options on this platform are perfect. The solution is the best business contacts management and very powerful data analytics software.
What is your favorite aspect of this product?
Account management features are excellent and responsive data source connectors for the effective marketing content integration.
What do you dislike most about this product?
There no problems from my experience with the sales management platform because all the features are very easy to manipulate.
What recommendations would you give to someone considering this product?
Flexible customer services management solution with clean interface for easy navigation and the ability to merge multiple data is excellent and also the workflow management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
