What is Microsoft Dynamics 365 Sales Enterprise?
Dynamics 365 Sales is an adaptive selling solution that helps your sales team navigate the realities of modern selling. At the center of the solution is an adaptive, intelligent system—prebuilt and ready to go—that actively monitors myriad signals and distills them into actionable insights. Ideal for enterprises that need a sales automation solution with contextual insights and advanced customization capabilities. With Sales Enterprise, your sales organization can automate the sales process from lead to cash, run marketing campaigns, enforce best practices, collaborate with customers, and much more.
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
96 Plan to Renew
1
Since last award
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Dynamics 365 Sales Enterprise?
Pros
- Respectful
- Acts with Integrity
- Helps Innovate
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics and Reporting
Account and Contact Management
Collaboration
Lead Management
Sales Management
Customer Service Management
Marketing Management
Activity and Workflow Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Customization
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Microsoft Dynamics 365 Sales Enterprise Reviews
Søren E.
- Role: Sales Marketing
- Industry: Energy
- Involvement: IT Leader or Manager
Submitted Nov 2021
Good CRM software for large corporate customers
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
MS Dynamics played a key part in managing the sales process
What is your favorite aspect of this product?
Microsoft Dynamics has many options to integrate with other MS software such as outlook
What do you dislike most about this product?
We changed CRM providers from Salesforce to MS Dynamics after a company merger.
What recommendations would you give to someone considering this product?
I personally prefer Salesforce.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Unique Features
Prateek A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2021
A great CRM solution by Microsoft!
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Microsoft has developed Dynamics 365 Sales as a CRM solution which was used by the organization as the primary platform for all day-to-day activities such as managing customer data, tracking information, and contact in case of any marketing campaign, etc. It is one of the best CRM solutions I've seen so far. Highly efficient and reliable solution.
What is your favorite aspect of this product?
Some of the features are: 1) Efficient in tracking customer information in a single place. 2) Day-to-day marketing and organization operations management. 3) Excellent Graphical User Interface (GUI). 4) Highly professional technical support team.
What do you dislike most about this product?
Some of the suggested improvements are: 1) Develop some advancements in a dashboard for monitoring all the tasks with some advanced visualizations. 2) User training, especially for freshers (new joiners) and non-technical users. 3) Improvements in customization of the solution as per the user's needs.
What recommendations would you give to someone considering this product?
This CRM solution performs very well as per the expectations. It is a highly secured and reliable CRM solution. You can go with it without a second thought.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Claire J.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Nov 2021
Easy to use product. Meets needs.
Likeliness to Recommend
What differentiates Microsoft Dynamics 365 Sales Enterprise from other similar products?
Easy to use
What is your favorite aspect of this product?
Visual looks good. Uptime was good.
What do you dislike most about this product?
Nothing really
What recommendations would you give to someone considering this product?
Good product to consider
Pros
- Reliable
- Trustworthy
- Saves Time
- Fair
