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Microsoft Exchange Online Protection Logo
Microsoft Exchange Online Protection Logo
Microsoft Corporation

Microsoft Exchange Online Protection

Composite Score
8.2 /10
CX Score
8.4 /10
Category
Microsoft Exchange Online Protection
8.2 /10

What is Microsoft Exchange Online Protection?

Guard against spam and malware, maintain email access during and after emergencies, and simplify administration of messaging environments with help from Exchange Online Protection deployed across a global network of data centers.

Company Details


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Awards & Recognition

Microsoft Exchange Online Protection won the following awards in the Cloud Email Security category

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Microsoft Exchange Online Protection Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Exchange Online Protection.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

92 Plan to Renew

Up 2
Since last award

84 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
87%
Negotiation and Contract:
84%
Conflict Resolution:
91%
Strategy & Innovation:
91%
Service Experience:
84%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Exchange Online Protection?

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9% Negative
7% Neutral
84% Positive

Pros

  • Helps Innovate
  • Client Friendly Policies
  • Transparent
  • Client's Interest First

Feature Ratings

Average 87

Tagging

92

O365 integration

89

Email Account Protection

88

Anti-Spoofing Protection

88

User Flagging of Suspicious Emails

87

Phishing Protection

87

Administrator Dashboard and Reporting

86

Managed Services Offering

85

Artificial Intelligence / Machine Learning

85

Integration with Other Security Software

83

Data Loss Prevention

83

Vendor Capability Ratings

Average 81

Ease of IT Administration

88

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

85

Ease of Customization

82

Quality of Features

82

Ease of Data Integration

82

Breadth of Features

80

Availability and Quality of Training

79

Product Strategy and Rate of Improvement

76

Vendor Support

70

Microsoft Exchange Online Protection Reviews

Nelson F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

A great Email Security tool

Likeliness to Recommend

9 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

Among the features that really set Microsoft EOP apart from other similar programs, I would say that it uses advanced artificial intelligence technology to identify and neutralize unwanted emails, which significantly reduces the volume of spam reaching our employees. This functionality evaluates links and attachments in real time, protecting users from emerging threats and targeted zero-day attacks that other filters may miss.

What is your favorite aspect of this product?

I like it because it is effective in environments where email is vital to day-to-day operations. For example, in financial services companies where the handling of sensitive data is paramount, EOP becomes an essential ally, protecting not only customer information, but also the company's reputation. We use Microsoft EOP (Exchange Online Protection) primarily to protect our email infrastructure against cyber threats.

What do you dislike most about this product?

There are scenarios where Microsoft EOP may not be the best choice. For example, in companies that use mostly non-Microsoft email solutions, such as G Suite, other services may offer better integration.

What recommendations would you give to someone considering this product?

Microsoft EOP, even with some considerations, has been an invaluable resource for security and efficiency in our internal and external communications. Its expertise and integration places it as a leader in email defense, helping to safeguard our organization's business interests.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Sarah S.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Keeping Email Threats at Bay with EOP

Likeliness to Recommend

9 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

Microsoft Exchange Online Protection (EOP) has become the first line of defense for our organization’s email security. In the finance sector, where email is the gateway for everything from client communications to sensitive transaction approvals, ensuring that inboxes are secure is a high priority. EOP does an excellent job of filtering out the noise while ensuring critical emails always make it through.

What is your favorite aspect of this product?

What stands out most about EOP is its layered security. Beyond spam filtering, it offers malware scanning, phishing detection, and even URL filtering for malicious links in emails. The seamless integration with Microsoft 365 is another big plus—managing policies, quarantines, and reports from a single interface saves time and simplifies administration.

What do you dislike most about this product?

The occasional false positives

What recommendations would you give to someone considering this product?

The benefits of EOP are tangible. It has dramatically reduced the volume of spam and phishing emails reaching our employees, cutting down on IT support tickets related to suspicious activity. It also gives the team peace of mind, knowing that even if a threat slips through the initial filter, tools like Safe Links and Safe Attachments add an extra layer of protection.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Snehasis P.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Excellent product. Worth a try

Likeliness to Recommend

8 /10

What differentiates Microsoft Exchange Online Protection from other similar products?

The easy to understand user interface. A variety of functionalities available as compared to other alternatives

What is your favorite aspect of this product?

The user interface is quite easy to understand. It has a lot of unique features that isn't available in other alternatives

What do you dislike most about this product?

The price is a little expensive.

What recommendations would you give to someone considering this product?

I would definitely recommend and ask them to use all the features as it increases productivity

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Respectful

Most Popular Microsoft Exchange Online Protection Comparisons

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