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Microsoft Corporation

Microsoft Exchange Online Protection

Composite Score

7.7 /10

CX Score

8.0 /10

71 Reviews Write a Review

What is Microsoft Exchange Online Protection?

Guard against spam and malware, maintain email access during and after emergencies, and simplify administration of messaging environments with help from Exchange Online Protection deployed across a global network of data centers.

Company Details

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Awards & Recognition

Microsoft Exchange Online Protection won the following awards in the Secure Email Gateway - Enterprise category

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1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

2023

Microsoft Exchange Online Protection Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Exchange Online Protection.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Exchange Online Protection?

7% Negative

9% Neutral

84% Positive

Pros

Reliable
Respectful
Acts with Integrity
Helps Innovate

Feature Ratings

Average 82

Email Retention and Archiving

Data Loss Prevention

Hosted Email Support

Anti Spam and Bulk Email Detection

Anti Phishing and Spear Phishing

Anti Malware Behavioral Detection

End User Spam Visibility and Controls

URL and Malware Detection

Reporting Components

Anti Malware Signature Detection

Encryption and Decryption

Vendor Capability Ratings

Average 80

Ease of Implementation

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Also Featured in...

Cloud Email Security

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View Microsoft Exchange Online Protection in this category (opens in a new tab)

Microsoft Exchange Online Protection Reviews

Role: Information Technology
Industry: Education
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jan 2020

Best Enterprise communication solution

Likeliness to Recommend

6 /10

Pros

Reliable
Efficient Service
Effective Service
Caring

Cons

Leverages Incumbent Status
Security Frustrates
Slower Product Innovation

Role: Information Technology
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2020

A comprehensive organizational tool

Likeliness to Recommend

7 /10

Pros

Inspires Innovation
Includes Product Enhancements
Helps Innovate
Continually Improving Product

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Latest Research

Microsoft Exchange Online Protection

What is Microsoft Exchange Online Protection?

Company Details

Need Assistance?

Awards & Recognition

Microsoft Exchange Online Protection Ratings

84 Likeliness to Recommend

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Microsoft Exchange Online Protection?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Email Retention and Archiving Inbound and outbound logging capabilities.

Data Loss Prevention Detection of potential data breaches by monitoring, detecting and blocking the electronic transmission of sensitive data.

Hosted Email Support Integration and support capabilities with third-party hosted email providers.

Anti Spam and Bulk Email Detection Basic inbound blocking using multitude of triggers: IP address, content, header, and other reputation-based identifiers.

Anti Phishing and Spear Phishing Heuristic detection techniques that recognize common characteristics of phishing attacks.

Anti Malware Behavioral Detection Active code detection and execution.

End User Spam Visibility and Controls End-user email digest release capability and client integration for fine tuning.

URL and Malware Detection Live detection and following of URL embedded links and execution of active content.

Reporting Components Lightweight controls and components that are easily embeddable and reusable. Integration with common apps such as Word, Excel, etc.

Anti Malware Signature Detection Comprehensive signature malware detection capabilities through threat intelligence sourcing.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Cloud Email Security

Microsoft Exchange Online Protection Reviews

Best Enterprise communication solution

Likeliness to Recommend

Pros

Cons

A comprehensive organizational tool

Likeliness to Recommend

Pros

Most Popular Microsoft Exchange Online Protection Comparisons

Cisco Secure Email

Barracuda Email Security Gateway

Symantec Email Security.cloud

Symantec Messaging Gateway

FortiMail

Mimecast Advance Email Security

Title

1
Since last award

Feature Ratings

Email Retention and Archiving

Data Loss Prevention

Hosted Email Support

Anti Spam and Bulk Email Detection

Anti Phishing and Spear Phishing

Anti Malware Behavioral Detection

End User Spam Visibility and Controls

URL and Malware Detection

Reporting Components

Anti Malware Signature Detection

Encryption and Decryption

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Quality of Features

Vendor Support

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization