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Microsoft Sharepoint Logo Award Winner Product Badge
Microsoft Sharepoint Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Sharepoint

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft Sharepoint
8.8 /10

What is Microsoft Sharepoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

Company Details


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Awards & Recognition

Microsoft Sharepoint won the following awards in the Enterprise Content Management - Midmarket category

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Microsoft Sharepoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Sharepoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Sharepoint?

3% Negative
3% Neutral
94% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 83

Collaboration

88

ECM Document Management

85

Access Permissions Management

85

Workflow Process Automation

85

Metadata Management

84

Search

84

Ediscovery Audit Trail

84

File Approvals Esignatures

83

File Conversion

83

Capture Channels

82

Mobile

79

Vendor Capability Ratings

Average 82

Business Value Created

85

Ease of Implementation

84

Ease of Data Integration

84

Quality of Features

84

Breadth of Features

83

Ease of IT Administration

82

Ease of Customization

81

Usability and Intuitiveness

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

78

Microsoft Sharepoint Reviews

Mohit G.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

A good collab tool

Likeliness to Recommend

9 /10

What differentiates Microsoft Sharepoint from other similar products?

What I find sets Microsoft SharePoint apart from other similar products is its seamless integration with the entire Microsoft 365 ecosystem. Being able to work effortlessly between SharePoint, Teams, Outlook, and OneDrive really simplifies how I manage and share information. I also appreciate how customizable SharePoint is. Whether I need a simple intranet or more complex workflows, I can tailor it to meet my needs without feeling trapped into pre-set options.

What is your favorite aspect of this product?

I think I really like that its a powerful document management capabilities. It’s incredibly convenient to have version control, collaborative editing, and secure sharing all in one place. I never have to worry about losing track of a file or working on the wrong version, which saves so much time and frustration.

What do you dislike most about this product?

What frustrates me the most about Microsoft SharePoint is its learning curve. While it’s incredibly powerful, the interface and some features can feel overwhelming or unintuitive, especially for new users. It often takes time to figure out how to set things up exactly the way you want, and even then, some tasks might require outside help or coding knowledge. I also find the mobile app a bit limited compared to the desktop experience, which can be frustrating when I need to work on the go. On top of that, the mobile app experience is disappointing. It doesn’t always provide the same functionality or smooth experience as the desktop version.

What recommendations would you give to someone considering this product?

If possible, start small—perhaps with a single team or project—to get a feel for how it works before scaling up. Make use of its integration with Microsoft 365 tools like Teams and OneDrive to maximize its value and streamline your processes.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Effective Service

Cathrerine F.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Documents and Teams Like a Pro

Likeliness to Recommend

8 /10

What differentiates Microsoft Sharepoint from other similar products?

SharePoint allows companies to build custom intranet sites where everything from documents to collaboration tools lives under one roof

What is your favorite aspect of this product?

The flexibility in designing a page that fits the team’s needs is fantastic, and it boosted engagement because everyone had easy access to what they needed.

What do you dislike most about this product?

I’ve spent hours trying to get things just right—permissions, workflows, and integrating with other systems can be a pain.

What recommendations would you give to someone considering this product?

It’s not a tool you just dive into without understanding the backend. Once you get it set up, it’s a real powerhouse, but be prepared for a learning curve.

Pros

  • Helps Innovate
  • Effective Service
  • Saves Time
  • Client's Interest First

Fred S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Centralizing Content with SharePoint: The IT Take.

Likeliness to Recommend

10 /10

What differentiates Microsoft Sharepoint from other similar products?

Day-to-day, we use SharePoint for everything from project documentation to team announcements. When we launched a recent internal software initiative, we hosted all the project documents on SharePoint, giving everyone a single source of truth to access meeting notes, development updates, and testing feedback. It cuts down on endless email chains and lets our team access real-time project info on their own time.

What is your favorite aspect of this product?

I love its customization capabilities. We’ve created several custom team sites that serve different departments—each one set up with its own relevant documents, access levels, and workspaces. This keeps things organized and user-friendly, so everyone finds what they need without sifting through unrelated files.

What do you dislike most about this product?

If there’s a shortcoming, it’s in the permissions structure. It can sometimes be overly complex when we’re trying to fine-tune access for different levels of users.

What recommendations would you give to someone considering this product?

SharePoint has made it easier for us to stay organized and connected across departments. The productivity boost we’ve experienced—especially in collaborative projects—has been significant. Our IT department has also benefited from SharePoint’s centralized storage by keeping all our support documents and user guides easily accessible, cutting down on response times and ensuring everyone has the resources they need right at their fingertips.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
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