Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Microsoft Systems Center Operations Manager Logo Award Winner Product Badge
Microsoft Systems Center Operations Manager Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Systems Center Operations Manager

Composite Score
8.0 /10
CX Score
8.1 /10
Microsoft Systems Center Operations Manager
8.0 /10

What is Microsoft Systems Center Operations Manager?

Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Microsoft Systems Center Operations Manager won the following awards in the Data Center Automation category

Filter By

Microsoft Systems Center Operations Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Systems Center Operations Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

96 Plan to Renew

Up 1
Since last award

81 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
83%
Negotiation and Contract:
78%
Conflict Resolution:
86%
Strategy & Innovation:
82%
Service Experience:
83%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Systems Center Operations Manager?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
5% Negative
9% Neutral
86% Positive

Pros

  • Fair
  • Reliable
  • Enables Productivity
  • Caring

Feature Ratings

Average 82

Task Monitoring

87

Application Provisioning

83

Task Scheduling

83

Server Configuration Monitoring

82

Multi-Site Functionality

82

Patching Automation

81

Compliance Monitoring

81

Server Provisioning

81

Audit Trail

81

Backup

80

Remediation

80

Vendor Capability Ratings

Average 80

Ease of IT Administration

83

Vendor Support

83

Ease of Data Integration

82

Business Value Created

82

Breadth of Features

82

Quality of Features

80

Ease of Implementation

79

Ease of Customization

78

Availability and Quality of Training

78

Usability and Intuitiveness

77

Product Strategy and Rate of Improvement

76

Microsoft Systems Center Operations Manager Reviews

Terence W.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Powerful product!

Likeliness to Recommend

10 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

Microsoft Systems Center Operations Manager excels in integrating with Microsoft technologies, offering great monitoring, alerting, and reporting for both on-premises and hybrid environments. It’s ideal for managing large IT infrastructures with Microsoft ecosystem support. It’s a great benefit to have!

What is your favorite aspect of this product?

The seamless integration with the Microsoft ecosystem, making it easy to manage and monitor Windows-based and hybrid environments efficiently.

What do you dislike most about this product?

its interface can feel cumbersome and less intuitive compared to some more streamlined monitoring solutions. There is not much else

What recommendations would you give to someone considering this product?

I’d recommend to someone who is heavily invested in Microsoft technologies and needs a comprehensive, scalable monitoring solution. It’s ideal for larger organizations that require deep integration, advanced reporting, and proactive alerting for their IT infrastructure.

Pros

  • Performance Enhancing
  • Inspires Innovation
  • Client Friendly Policies
  • Appreciates Incumbent Status

Ndereba M.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Powerful for Microsoft environments.

Likeliness to Recommend

9 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

SCOM is perfect for businesses using Microsoft products, offering deep integration, detailed monitoring, and scalability. Its tailored Management Packs make it ideal for managing Microsoft-based environments, though alternatives might suit mixed platforms better.

What is your favorite aspect of this product?

My favorite aspect of SCOM is its seamless integration with Microsoft products. It provides deep insights and tailored monitoring for applications like SQL Server and Exchange, making it incredibly effective in Microsoft-centric environments.

What do you dislike most about this product?

What I dislike most about SCOM is its steep learning curve and the complexity of setup and configuration. New users may find it challenging to fully utilize its capabilities without significant effort and expertise.

What recommendations would you give to someone considering this product?

If you’re considering SCOM, ensure your environment is heavily Microsoft-based to maximize its value. Invest time in training or hiring expertise for setup, and plan for ongoing management to leverage its full potential.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rupak R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Smart solution for data center monitoring

Likeliness to Recommend

10 /10

What differentiates Microsoft Systems Center Operations Manager from other similar products?

Data center monitoring system for operating systems and hypervisors.

What is your favorite aspect of this product?

It uses a single interface that shows state, health, and performance information for the platform.

What do you dislike most about this product?

I don't have seen any issue with that.

What recommendations would you give to someone considering this product?

I will highly recommend to others.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Microsoft Systems Center Operations Manager Comparisons

Visit our IT Critical Response Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171