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Mindmatrix

Mindmatrix

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Mindmatrix
8.3 /10

What is Mindmatrix?

Mindmatrix is an integrated software designed to enable direct sales, independent reps and Indirect Sales channels worldwide. The Mindmatrix software is a unique platform that brings specific essential elements of sales success together, helping companies sell faster.

Company Details


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Awards & Recognition

Mindmatrix won the following awards in the Marketing Platforms - Midmarket category

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Mindmatrix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mindmatrix.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

3
Since last award

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mindmatrix?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 94

Advanced Campaign Management

98

Email Marketing Automation

98

Marketing Operations Management

97

Social Media Marketing Management

97

Multi Channel Integration

94

Community Marketing Management

93

Marketing Asset Management

93

Marketing Analytics

93

Marketing Workflow Management

91

Advanced Data Segmentation

91

Mobile Marketing Management

91

Vendor Capability Ratings

Average 91

Ease of Customization

94

Usability and Intuitiveness

93

Ease of IT Administration

93

Ease of Implementation

93

Quality of Features

93

Ease of Data Integration

91

Vendor Support

90

Breadth of Features

90

Business Value Created

89

Product Strategy and Rate of Improvement

89

Availability and Quality of Training

87

Mindmatrix Reviews

Raelyn J.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Marketing automation has become fun via Mindmatrix

Likeliness to Recommend

10 /10

What differentiates Mindmatrix from other similar products?

Your salespeople and channel partners can sell more products, more quickly, thanks to Mindmatrix, which guides you through every stage of the sales process from lead to revenue. Our salespeople can quickly create marketing brochures and email campaigns thanks to Mindmatrix. They are more efficient in the field and can better service their clients thanks to Mindmatrix.

What is your favorite aspect of this product?

For our business, it has been a terrific sales tool. Overall, it has been a pleasure working with Mindmatrix, and I would suggest them to most MSPs seeking site content and expansion. In my opinion, they provide excellent value for the money they charge. The sales and marketing divisions at our company have benefited greatly from this automation. The tool has generated enough growth to be profitable.

What do you dislike most about this product?

User interface for a typical user, several of the operations are too complicated. Because of the user interface's intricacy, I'm not giving it five stars. It can be a potent sales tool if you have the time to learn. However, I take far too long to create a straightforward email.

What recommendations would you give to someone considering this product?

Due to the fact that it is an enterprise product, it has a staggering array of functionality. Their support has always helped and demonstrated how to utilize the software if I wasn't sure how to accomplish something. The support team is simply the finest at what they do, and they are interested in learning about my company and how Mindmatrix can help us achieve our lead generating objectives.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Edgar T.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Professional and effective software

Likeliness to Recommend

10 /10

What differentiates Mindmatrix from other similar products?

Because of its development, robotics, and excellent user and partner experience, Mindmatrix is the market leader. It is a marketing automation platform that includes features for channel marketing automation, sales enablement, and marketing automation of assets. Although the technology is fantastic on its own, execution, strategic planning, and user onboarding will be the obvious ways to gain a return on investment.

What is your favorite aspect of this product?

I could never find the time to collaborate with my crew on email and social media campaign writing, design, publishing, and tracking. We now have a reliable, expert method of communicating with our audience thanks to MindMatrix. The biggest advantage is we now have a strong communications strategy in place however it is still early in its implementation, so it is too soon to tell how it will affect sales.

What do you dislike most about this product?

Any CRM's internal operations are challenging, much like creating or changing material, and it's likely the feature that frustrates users the most with Mindmatrix's platform. It's not terrible; there is just a learning experience, just as with anything else. This is lessened by the help you receive from your marketing account representative and the assistants, who will also create material for you.

What recommendations would you give to someone considering this product?

The programme has fulfilled its promise to give me relevant content and an automated means to share it. It saves a tonne of time. However, what matters most is how skilled, helpful, and enjoyable it has been to work with it has been.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Wareen I.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

One of the easiest marketing tool

Likeliness to Recommend

10 /10

What differentiates Mindmatrix from other similar products?

By utilizing information that our suppliers have already developed, their extensive library of content for IT providers helps us save time and money. We don't have to design or manage campaigns because of their concierge service, which frees us up to concentrate on strategy and outcomes. Our committed consultant assists us in utilizing new best practices. Their interaction with already-existing CRM systems aids in maintaining data synchronization between the two apps.

What is your favorite aspect of this product?

Through the efficient distribution of material relating to the IT business, using the Mindmatrix platform has enabled us increase brand awareness. This platform has freed us up to concentrate on engaging with our clients rather than getting bogged down in the upkeep of a continuous social networking and mail drip campaign. We've been encouraged by the sales training to think creatively and attack those areas that.

What do you dislike most about this product?

Some content groupings have names that make it difficult to understand the underlying content. Blog entries frequently require editing to make the language appear professional and may have glaring mistakes, etc. It might be frustrating when campaigns are sent out to clients incorrectly on occasion.

What recommendations would you give to someone considering this product?

The default Mindmatrix features work well for the majority of apps. We were successful in integrating our unique applications to provide our Partners with an one platform solution. Collaborating with the Mindmatrix team to launch and oversee the implementation has been a plus so far.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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