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What is Miva?
Miva believes that all online businesses should have access to a scalable ecommerce platform that can meet their unique business requirements. Miva offers PCI compliant ecommerce, hosting, and custom website design and development solutions. Miva customers have processed over $100 billion in online sales since 1997.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
79 Likeliness to Recommend
3
Since last award
82 Plan to Renew
3
Since last award
77 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Miva?
Pros
- Trustworthy
- Saves Time
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Payment Processing
Content Management
Predictive Recommendations
Catalog Management
Order Management
Integrated Search
Order Portal
Content Localization
Retargeting Capabilities
Microsite Management
Reporting and Analytics
Vendor Capability Ratings
Vendor Support
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Breadth of Features
Also Featured in...
Miva Reviews
Silvia C.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
Miva is the best shopping cart platform
Likeliness to Recommend
What differentiates Miva from other similar products?
Miva is the best shopping cart platform and one of the most professional and supportive platforms for its clients. They are consistent in providing customer service. Their user sites are flexible and responsive for their clients and make it easy for us to find the desired products. The system provides limitless options for us to promote our brands as they are highly customized.
What is your favorite aspect of this product?
Miva offers limitless and various attractive and amazing themes for us which enable us to display our products in the best possible ways. They also enable us to create product bundles while we are doing price management. They utilize SEO solutions to help us to ensure that our sites appear on search results.
What do you dislike most about this product?
The biggest dislike of Miva is that they have their own language which is technical and difficult for some users. It is also difficult to customize the templates to match the static sites.
What recommendations would you give to someone considering this product?
Miva is highly recommended because of its fantastic support system. They help their clients to solve their problems and issues and their team is always professional and helpful. It is an intuitive and easy solution to manage our online product campaigns and projects.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service
Gracie C.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
Miva is one of the best e-commerce solutions
Likeliness to Recommend
What differentiates Miva from other similar products?
A point-and-click, online store development and management system. Miva is one of the best e-commerce solutions. It is easy to use, developer friendly, plugin implementation and selection is very easy. It has an amazing tech support. You can choose your credit card processor.
What is your favorite aspect of this product?
Despite of being expensive, it values your money and beneficial for your business.
What do you dislike most about this product?
Prices are too high. The updated price is gross based which is not liked by some users. It has limited integration with other services like Google shipping. Customization requires extra purchase. The integration with the third party should be low. To get lower subscription charges, you have to sign 3 years contract.
What recommendations would you give to someone considering this product?
I would recommend it to larger business as it is fully featured and handle large websites with no problem. If you are comfortable with its high price then you should probably go for it.
Pros
- Reliable
- Trustworthy
- Fair
- Generous Negotitation
Genesis R.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Wonderful, Flexible E-Commerce Platform
Likeliness to Recommend
What differentiates Miva from other similar products?
Miva Vendor is quite adaptable. It's basic and affordable enough for beginnings, yet it's adaptable as a company expands. The best part is that its API permits it to be modified.
What is your favorite aspect of this product?
With Miva, we were able to create products from beginning to end through our e-commerce platform. I liked how I could share whole files and Miva would basically do all of the work for me by mass uploading it.
What do you dislike most about this product?
I didn't enjoy one of its latest changes since I don't adjust well to alteration. But, with some patience and effort, I am able to understand the most recent version.
What recommendations would you give to someone considering this product?
If you've a unique demand for how your items are presented, how shipping charges are determined, how you connect to third-party services, and so on, Miva can accommodate it. The business's customer service is superior to almost everyone, so there's a dynamic Online forum where people assist one another.
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Saves Time
