
What is monday.com?
A tool that works for you, Not the other way around. monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that people will love to use—one that’s fast, beautiful, responsive, and makes your life easier.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
93 Plan to Renew
Down
1
Since last award
84 Satisfaction of Cost Relative to Value
Down
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 93%
- Negotiation and Contract:
- 88%
- Conflict Resolution:
- 92%
- Strategy & Innovation:
- 91%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love monday.com?
Pros
- Reliable
- Trustworthy
- Enables Productivity
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Retainer Management
Project Invoicing and Accounting Integration
Calendar Integration
Workflow Management
Planning and Scheduling
Resource Management
Dependency and Milestone Tracking
Document Management
Time & Expense Tracking
Reporting
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Also Featured in...
Task Management
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Product Management
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Customer Relationship Management - Midmarket
Translation missing: en.product_page.ratings.score 8.8
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Objectives and Key Results
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Lead Management
Translation missing: en.product_page.ratings.score 8.8
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Customer Relationship Management - Small Business
Translation missing: en.product_page.ratings.score 8.7
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Real Estate Property Management
Translation missing: en.product_page.ratings.score 8.1
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monday.com Reviews

Megan B.
- Role: Industry Specific Role
- Industry: Other
- Involvement: Initial Implementation
Submitted Jun 2020
I love this software. Kept everything organized.
Likeliness to Recommend
What differentiates monday.com from other similar products?
It helps you organize, plan, and track projects with other coworkers/teammates that have ideas and presentations in the easiest of ways.
What is your favorite aspect of this product?
How easy it was to use. How well organized and planned out I felt like our projects had turned out while using this app.
What do you dislike most about this product?
There really isn't anything I disliked about it.
What recommendations would you give to someone considering this product?
Just that this app was the most well put together app out there for these types of needs and services. Especially in the critical times we have been in.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Effective Service

Jessica R.
- Role: Operations
- Industry: Apparel
- Involvement: End User of Application
Submitted Jun 2020
Has helped me to invigorate the work flow
Likeliness to Recommend
What differentiates monday.com from other similar products?
The product is different with intuitiveness and client support. The experience with support made all the difference.
What is your favorite aspect of this product?
It’s adaptable and let me mentally create the workflow and build around it, rather than the platform dictating.
What do you dislike most about this product?
I’m having trouble naming something i dislikes...perhaps i should have scored it higher!
What recommendations would you give to someone considering this product?
Immediately seek out the best practices and forums! It’s a good way to breath new life into a tired workflow
Pros
- Enables Productivity
- Client Friendly Policies
- Performance Enhancing
- Trustworthy

Chase J.
- Role: Finance
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jun 2020
I think it would be easy to use
Likeliness to Recommend
What differentiates monday.com from other similar products?
It has also been a good process.
What is your favorite aspect of this product?
I like the cloud service features
What do you dislike most about this product?
I dislike the cost the most about this service
What recommendations would you give to someone considering this product?
I would let them know this a good product but it is very expensive
Pros
- Effective Service
- Helps Innovate
- Reliable
- Trustworthy
Cons
- Slower Product Innovation
- Commodity Features
- Less Efficient Service