
What is Moosend?
Moosend is a powerful email marketing platform with world-class features, state-of-the-art marketing automations, and an award-winning user interface.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMoosend Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Moosend.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Moosend?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Campaign Management
Email Delivery
Auto-Responders
Email Templates
Segmentation
A/B Testing
Content Authoring
Mobile Optimized
Text Messaging
Basic Reporting and Analytics
SPAM Compliance
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Customization
Business Value Created
Vendor Support
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Moosend Reviews
Raef N.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2023
Among the most essential resources
Likeliness to Recommend
What differentiates Moosend from other similar products?
We use Moosend for many purposes as an organization. One of these is the time-saving feature that allows us to build a list of potential customers. With this list, we can send them information, campaigns, or service offers without individually sending each piece of material.
What is your favorite aspect of this product?
I can track the rate of consumer receptivity to your products and services by knowing when the customer has received and evaluated your email—a crucial tool for any firm. Also, I notice significant time savings in your day-to-day tasks.
What do you dislike most about this product?
Sometimes, I need to deliver information to several clients at once, and this tool doesn't make it possible. That's why it slightly hinders my productivity.
What recommendations would you give to someone considering this product?
It's perfect for businesses because you can monitor when and from where clients have viewed sent materials and when they have finished reviewing them. A company's success hinges on its ability to track sales, and Moosend provides the tools you need to keep tabs on consumers and data of all kinds.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Effective Service

Rishi B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2023
Powerful email marketing software with automation
Likeliness to Recommend
What differentiates Moosend from other similar products?
Intuitive dashboard with chat support (except weekends).
What is your favorite aspect of this product?
How seamlessly it connects with WordPress sites.
What do you dislike most about this product?
Without SMS marketing, we do not find it suitable for ecommerce.
What recommendations would you give to someone considering this product?
Definitely consider this email marketing for content niche websites.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Camille C.
- Role: Human Resources
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Feb 2023
Saves time over sending the email manually
Likeliness to Recommend
What differentiates Moosend from other similar products?
I've tried a lot of other tools, but Moosend is the most secure, reliable, and compatible with other programs that I've encountered so far. For its effectiveness and low price, Moosend is my top choice in email marketing software. It provides a large library of ready-to-use email layouts that may be customized to boost ROI.
What is your favorite aspect of this product?
Over the past year, I've integrated Moosend into my operations and found it to be quite useful. I can easily manage my email marketing campaigns with this straightforward software. The pricing plans and customer service have been excellent for me. Moosend is the best email marketing service out there, and I recommend it to companies of all sizes.
What do you dislike most about this product?
I wish there were more newsletter and email design templates available that kept up with current trends. Everything is functional, however the text editor might use some work. It takes me a while to format my writing with links, bold, and other such features.
What recommendations would you give to someone considering this product?
Since it has such a simple user interface, it has quickly become one of my favorites. My ads, in my opinion, have stronger introductions. Having it work with Wordpress is fantastic. eliminates the need for human intervention in the sending of emails. In particular, the conditional functionality of the automation tool is excellent. Initial rates are favorable.
Pros
- Helps Innovate
- Effective Service
- Saves Time
- Continually Improving Product