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Moosend

Moosend

Composite Score
7.5 /10
CX Score
7.6 /10
Category
Moosend
7.5 /10

What is Moosend?

Moosend is a powerful email marketing platform with world-class features, state-of-the-art marketing automations, and an award-winning user interface.

Company Details


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Moosend Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Moosend.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Moosend?

0% Negative
12% Neutral
88% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Campaign Management

95

Email Delivery

92

Auto-Responders

91

Email Templates

91

Segmentation

91

A/B Testing

89

Content Authoring

88

Mobile Optimized

85

Text Messaging

84

Basic Reporting and Analytics

84

SPAM Compliance

83

Vendor Capability Ratings

Average 85

Breadth of Features

94

Quality of Features

94

Ease of Implementation

92

Ease of Customization

90

Business Value Created

89

Vendor Support

87

Ease of Data Integration

86

Ease of IT Administration

85

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

80

Moosend Reviews

Raef N.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Among the most essential resources

Likeliness to Recommend

10 /10

What differentiates Moosend from other similar products?

We use Moosend for many purposes as an organization. One of these is the time-saving feature that allows us to build a list of potential customers. With this list, we can send them information, campaigns, or service offers without individually sending each piece of material.

What is your favorite aspect of this product?

I can track the rate of consumer receptivity to your products and services by knowing when the customer has received and evaluated your email—a crucial tool for any firm. Also, I notice significant time savings in your day-to-day tasks.

What do you dislike most about this product?

Sometimes, I need to deliver information to several clients at once, and this tool doesn't make it possible. That's why it slightly hinders my productivity.

What recommendations would you give to someone considering this product?

It's perfect for businesses because you can monitor when and from where clients have viewed sent materials and when they have finished reviewing them. A company's success hinges on its ability to track sales, and Moosend provides the tools you need to keep tabs on consumers and data of all kinds.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Effective Service

Rishi B.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Powerful email marketing software with automation

Likeliness to Recommend

10 /10

What differentiates Moosend from other similar products?

Intuitive dashboard with chat support (except weekends).

What is your favorite aspect of this product?

How seamlessly it connects with WordPress sites.

What do you dislike most about this product?

Without SMS marketing, we do not find it suitable for ecommerce.

What recommendations would you give to someone considering this product?

Definitely consider this email marketing for content niche websites.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Camille C.

  • Role: Human Resources
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Saves time over sending the email manually

Likeliness to Recommend

9 /10

What differentiates Moosend from other similar products?

I've tried a lot of other tools, but Moosend is the most secure, reliable, and compatible with other programs that I've encountered so far. For its effectiveness and low price, Moosend is my top choice in email marketing software. It provides a large library of ready-to-use email layouts that may be customized to boost ROI.

What is your favorite aspect of this product?

Over the past year, I've integrated Moosend into my operations and found it to be quite useful. I can easily manage my email marketing campaigns with this straightforward software. The pricing plans and customer service have been excellent for me. Moosend is the best email marketing service out there, and I recommend it to companies of all sizes.

What do you dislike most about this product?

I wish there were more newsletter and email design templates available that kept up with current trends. Everything is functional, however the text editor might use some work. It takes me a while to format my writing with links, bold, and other such features.

What recommendations would you give to someone considering this product?

Since it has such a simple user interface, it has quickly become one of my favorites. My ads, in my opinion, have stronger introductions. Having it work with Wordpress is fantastic. eliminates the need for human intervention in the sending of emails. In particular, the conditional functionality of the automation tool is excellent. Initial rates are favorable.

Pros

  • Helps Innovate
  • Effective Service
  • Saves Time
  • Continually Improving Product
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