What is MSP360 Managed Backup?
MSP360 Managed Backup (MBS) (formerly Cloudberry Lab) is an easy-to-use backup solution for Managed Service Providers and IT departments that require a centralized license and job management, monitoring, and reporting. MBS allows you to leverage AWS, Microsoft Azure, Backblaze B2, and Wasabi cloud storage to drive more revenue and deliver best-in-class data protection to your customers.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
99 Likeliness to Recommend
100 Plan to Renew
93 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MSP360 Managed Backup?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cloud Hosting
Analytics and Reporting
Managed Services Offering
Data Encryption
Bandwidth Utilization Management
Data Replication
Compliance Monitoring
DR Orchestration
Protection Groups
DR Testing
Variable RPOs
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Usability and Intuitiveness
Business Value Created
Ease of Customization
Ease of IT Administration
Vendor Support
Quality of Features
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
MSP360 Managed Backup Screenshots
MSP360 Managed Backup Videos
MSP360 Backup: A Powerful Cross-Platform Backup and Disaster Recovery Solution
web panel
image-based backup wizard
file backup wizard
cloud storages
MSP360 Managed Backup Reviews
Kimberly C.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2024
Secure and affordable backups
Likeliness to Recommend
What differentiates MSP360 Managed Backup from other similar products?
MSP360 Managed Backup offers flexible cloud storage compatibility, centralized management, and cost-effective pricing, making it a versatile solution for MSPs and IT departments seeking reliable, scalable backup services.
What is your favorite aspect of this product?
My favorite aspect of MSP360 Managed Backup is its flexibility in integrating with multiple cloud storage providers, giving users the freedom to choose the most suitable and cost-effective option for their needs.
What do you dislike most about this product?
What I dislike most about MSP360 Managed Backup is its learning curve for new users, as the interface and settings can be a bit complex to navigate without prior experience or support.
What recommendations would you give to someone considering this product?
I’d recommend starting with the free trial to explore its features, ensuring compatibility with your preferred cloud storage. Also, invest time in training or support to overcome the initial learning curve.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Marco B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Perfect for white labeling a back up service.
Likeliness to Recommend
What differentiates MSP360 Managed Backup from other similar products?
End to end, as a reseller of MSP backup solutions we have everything in one place. A true one stop shop.
What is your favorite aspect of this product?
Automated self service setup for clients.
What do you dislike most about this product?
Everything is good. If they did our marketing for us or brought us customers we'd be in heaven.
What recommendations would you give to someone considering this product?
Don't look anywhere else. Everything you need is right here.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
David C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2024
Excellent backup software
Likeliness to Recommend
What differentiates MSP360 Managed Backup from other similar products?
The platform offers extensive options for customization, including the ability to choose between various storage solutions (local, cloud, hybrid). This flexibility allows it to adapt to different business needs and infrastructures.
What is your favorite aspect of this product?
MSP360 covers a wide range of backup needs, from file-level to full system backups and bare-metal restores. It also supports various operating systems and applications, making it versatile for different environments.
What do you dislike most about this product?
he cost structure can be difficult to decipher, especially for businesses trying to budget for backup solutions. This might require careful planning to avoid unexpected expenses.
What recommendations would you give to someone considering this product?
Asses your backup needs. Understand the size and scope of the data you need to back up. If you're dealing with large datasets, test the platform's performance during trials to ensure it meets your expectations.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing