What is MSP360 Managed Backup?
MSP360 Managed Backup (MBS) (formerly Cloudberry Lab) is an easy-to-use backup solution for Managed Service Providers and IT departments that require a centralized license and job management, monitoring, and reporting. MBS allows you to leverage AWS, Microsoft Azure, Backblaze B2, and Wasabi cloud storage to drive more revenue and deliver best-in-class data protection to your customers.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceMSP360 Managed Backup Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on MSP360 Managed Backup.
91 Likeliness to Recommend
97 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love MSP360 Managed Backup?
Pros
- Enables Productivity
- Client Friendly Policies
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Backup Automation
Replication for Long Term Storage and Disaster Recovery
Application Awareness
Backup of Cloud Based Data
Backup Monitoring and Reporting
Physical Backup for Multiple Platforms
Virtual Machine Backup
Replication for High Availability
File Explorer Granular Restore
Deduplication Implementation
Integration With Storage Arrays
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of IT Administration
Quality of Features
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Breadth of Features
Vendor Support
Availability and Quality of Training
Also Featured in...
MSP360 Managed Backup Screenshots
MSP360 Managed Backup Videos
MSP360 Backup: A Powerful Cross-Platform Backup and Disaster Recovery Solution
web panel
image-based backup wizard
file backup wizard
cloud storages
MSP360 Managed Backup Reviews
Ian P.
- Role: C-Level
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jun 2023
Great product, made moving data very easy
Likeliness to Recommend
What differentiates MSP360 Managed Backup from other similar products?
Ease of use and wide compatibility
What is your favorite aspect of this product?
Simple interface
What do you dislike most about this product?
Could do with more tutorials for advanced use.
What recommendations would you give to someone considering this product?
It does what you want easily and efficiently
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Trevor P.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jun 2023
This is a fanatic product/very cost effective
Likeliness to Recommend
What differentiates MSP360 Managed Backup from other similar products?
Cost and ease of use.
What is your favorite aspect of this product?
Accessible from any where
What do you dislike most about this product?
at times it can be a little sluggish
What recommendations would you give to someone considering this product?
Make sure you compare all aspects and features of the software, including cost. If you do this you will choose MSP360.
Pros
- Fair
- Helps Innovate
- Continually Improving Product
- Reliable
Nachiket P.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2022
A Reliable Software for Seamless Data Backup
Likeliness to Recommend
What differentiates MSP360 Managed Backup from other similar products?
The pricing for MSP360 Managed Backup is much lesser than that of its competitors, considering the fact that data can be transferred to/from 40+ cloud platforms seamlessly is what differentiates MSP360 Managed Backup from its competitors.
What is your favorite aspect of this product?
The best thing about MSP360 Managed Backup is the fact that files of all formats can be transferred seamlessly from a Local System to a backup like Amazon S3. I transfer file(s) with a single click from my Local system to my team's S3 account, and the data upload/download speed is also great! The fact that it supports 40+ cloud platforms is also a great thing considering that the cloud vendors are likely to differ from company to company.
What do you dislike most about this product?
The only thing I dislike about MSP360 Managed Backup is that there are certain times when the files are not uploaded due to certain reasons, and the logs displayed are not downloadable. In case I am transferring a large folder (of a few GB) that contains thousands of files. it becomes difficult to identify which files were transferred and which were not in case an issue occurs. Manually going through the log and saving it is a hassle, hence an option to directly download the logs would be helpful. Also, the absence of file search capability, makes it really difficult to search files on S3.
What recommendations would you give to someone considering this product?
MSP360 Backup is a great software to save your files on Cloud storage platforms and is definitely recommended for use. It allows all file formats for saving and no data upload size restrictions with incredible upload/download speed. It also has connections to 40+ cloud storage platforms including Amazon S3, Hitachi, Cisco, Verizon, and many more.
Pros
- Performance Enhancing
- Efficient Service
- Caring
- Saves Time
