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MSP360 Managed Backup Logo Award Winner Product Badge
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MSP360

MSP360 Managed Backup

9.0 /10
Category
MSP360 Managed Backup
9.0 /10

What is MSP360 Managed Backup?

MSP360 Managed Backup (MBS) (formerly Cloudberry Lab) is an easy-to-use backup solution for Managed Service Providers and IT departments that require a centralized license and job management, monitoring, and reporting. MBS allows you to leverage AWS, Microsoft Azure, Backblaze B2, and Wasabi cloud storage to drive more revenue and deliver best-in-class data protection to your customers.

Company Details


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Awards & Recognition

MSP360 Managed Backup won the following awards in the Backup and Availability category

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MSP360 Managed Backup Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on MSP360 Managed Backup.

91 Likeliness to Recommend

97 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love MSP360 Managed Backup?

3% Negative
6% Neutral
91% Positive

Pros

  • Enables Productivity
  • Client Friendly Policies
  • Reliable
  • Trustworthy

Feature Ratings

Average 89

Backup Automation

93

Replication for Long Term Storage and Disaster Recovery

91

Application Awareness

90

Backup of Cloud Based Data

90

Backup Monitoring and Reporting

89

Physical Backup for Multiple Platforms

88

Virtual Machine Backup

88

Replication for High Availability

87

File Explorer Granular Restore

87

Deduplication Implementation

86

Integration With Storage Arrays

86

Vendor Capability Ratings

Average 86

Ease of Implementation

90

Business Value Created

89

Ease of IT Administration

88

Quality of Features

86

Ease of Customization

85

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

85

Ease of Data Integration

85

Breadth of Features

84

Vendor Support

83

Availability and Quality of Training

79

MSP360 Managed Backup Screenshots

MSP360 Managed Backup Videos

MSP360 Managed Backup Reviews

Bianca A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Effective program for data backup.

Likeliness to Recommend

9 /10

What differentiates MSP360 Managed Backup from other similar products?

Cloudberry differs from the rest because it gives its users the flexibility of being able to carry out a configuration that gives them a programmed backup so that they do not need to have to carry out said process manually, said backup process is carried out in real time so that constantly all important business data is being backed up in the cloud, the stored data is easy to find so that in case of an emergency you can have it in the shortest possible time, in addition the user can store your data in different providers in cloud .

What is your favorite aspect of this product?

One of the first aspects that I like about this software is that it gives the user the flexibility to choose where to store the backup copies, which gives the advantage of being able to access them from anywhere and when desired, on the other hand when You pay for your service You pay only for what is used, that is, only for the storage space used, plus it gives a long list of cloud providers to choose from.

What do you dislike most about this product?

Configuring the backup carried out in the cloud can be somewhat complex, so I would say that this is one of the negative aspects of the software, in addition to using a backup in the cloud and not physically has its pros and cons so It is good that the user is clear about this.

What recommendations would you give to someone considering this product?

I recommend that the user assesses well what is the advantage of a storage in the cloud or in a physical way so that he can choose which is the one that best suits his needs, both are functional since in case of some disaster he can protect his company from Data loss.

Pros

  • Saves Time
  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product

Yohanna S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2020

Fast and simple monitoring and backups

Likeliness to Recommend

9 /10

What differentiates MSP360 Managed Backup from other similar products?

There are several aspects for which this software differs from other products similar to it, such as the one that allows to carry out a centralized monitoring of all the data, since in this way maintaining its security is much easier, the that integrates with multiple cloud storage platforms thus offering the user the ability to choose the one that suits him, in addition to the one that has a fairly intuitive and easily configured interface, as well as the one that is not only useful for creating backup copies but also to respond quickly to disasters.

What is your favorite aspect of this product?

As for my favorite aspect, I would say that it is fast software when it comes to responding to disasters, since in this way the loss of business data is seriously prevented, I like the fact that it does not consume much memory in the equipment and that when its installation is carried out it does not take much time or focuses on complex configurations that require a technician, I must also mention that its interface is easy to handle because it is totally intuitive so carry out the backup process and the choice of the cloud storage server will be nothing complex.

What do you dislike most about this product?

A problem that this software manifests is that sometimes its connection with the Amazon S3 server fails so it is necessary to act quickly to take the storage of the backups to another cloud provider.

What recommendations would you give to someone considering this product?

This software would advise you to use it for any business that wants a backup of your most important data at an enterprise level, since in this way you will not lose the same problem since it is not only an ideal software for creating backup copies but also It also responds to disasters.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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